Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.472)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
23 novembre 2018

We used Smile.io to set up our loyalty and rewards program. The app has a great logic and nice features, especially the Stamped.io implementation. Nice automation and personalization. What I really miss and a huge loss is the expressions that are hard coded and can't be translated - hopefully gonna be solved soon.
Also, quick and cool support, I was in contact with Maggie and Roel. High five for those guys.

Játéksziget.hu
Ungheria
4 mesi di utilizzo dell’app
7 maggio 2018

muito bacana o app eu adorei simples e facil de usar

Clube Das Princesas
Portogallo
5 giorni di utilizzo dell’app
20 ottobre 2020

super slow also app and support staff not worth it its just waste of time interface has so many bugs issue

christmasgiftbuy
Stati Uniti
5 mesi di utilizzo dell’app
Smile.io ha risposto 21 ottobre 2020

Hey there! We're so sorry to hear this. Our team has sent a message your way to help out.

Data modifica: 16 dicembre 2019

USER / BUYER BEWARE. It should be stressed that this app does NOT connect to social networks (Instagram/Facebook/Twitter). Any task you assign for points does NOT have to completed by the customer. Smile will reward ppl the points as long as they just click the button. Because points=money, you will basically be giving money away on tasks that may very well go uncompleted. They have a great support team who offers suggestions to help combat this, but ultimately it's a flaw in the system that should be corrected or at least made aware to users.

Bods + Bubs
Stati Uniti
5 mesi di utilizzo dell’app
Smile.io ha risposto 16 dicembre 2019

Thank you for the feedback! We've sent an email your way with some additional information to clarify.

17 novembre 2016

so far the experience has been great. easy to setup and the layout is sleek and simple as well. fit perfectly on my site.

The Brick Boutique
Stati Uniti
5 giorni di utilizzo dell’app
25 aprile 2023

Still working through the app functionality but the customer service team is responsive and extremely helpful!

doosra
Stati Uniti
5 giorni di utilizzo dell’app
Smile.io ha risposto 26 aprile 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! We are happy that our support team has been able to offer assistance 😊

Smile Team ✨

24 febbraio 2017

Very user friendly, great feature

Island Son
Canada
5 giorni di utilizzo dell’app
1 novembre 2016

Super easy setup, very user friendly. Looks good on my site even with the free plan. looking forward to seeing how my customers use it.

Chantilly Rouge
Australia
4 mesi di utilizzo dell’app
13 dicembre 2022

Just installed Smile and my customers in the store are already loving the program.
I had a few issues with getting the App installed on the POS terminal and worked with Nicole Miles who showed so much patience in working through the issue with me and helped me resolve the Setup issue to my great satisfaction. Great customer service Nicole!

This Is It Hair World
Stati Uniti
5 giorni di utilizzo dell’app
Smile.io ha risposto 13 dicembre 2022

It was great chatting with you today, and I'm so glad that we could get you all set up on your POS. We really appreciate you taking the time to leave a review. Don't hesitate to reach out if you need anything else!

💛 Nicole & the Smile team

11 gennaio 2020

Incredibly easy to launch this feature onto your site. Download, choose color theme & name of program, choose program(s), launch, DONE.

PIER AURA
Stati Uniti
5 giorni di utilizzo dell’app
Smile.io ha risposto 15 gennaio 2020

Hey there! Thanks so much for your review 💖 Glad to hear that you were able to get everything setup easily!