Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.593)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 13 marzo 2017

I could make it work now in my settings sections

Fullmodaonline
Ecuador
2 mesi di utilizzo dell’app
Data modifica: 17 agosto 2020

Easy interface and customer management. Having hiccups lately. Rewards points are being used and re-credited back to customer giving them endless point. Not happy right now and support takes a day + to get back to you.

Anyone else having issues where the rewards are used for a purchase and instead of being deducted from the customer's reward account, they go right back on it. I'm waiting for support but wanted to know if we're alone here. Our customers are shopping and getting free rewards dollars. icky

Grace
Stati Uniti
3 mesi di utilizzo dell’app
Smile.io ha risposto 17 agosto 2020

Thanks so much for taking the time to leave us a review! We're so sorry for the technical challenge re: POS points. This has been resolved by Shopify - and our support team will reach out with a CSV to adjust for this!

7 luglio 2019

Great, easy to use app. Step by step guides and easy explanation of process. Can't wait to see how much it helps our sales.

Design Time Gifts N Craft
Stati Uniti
3 giorni di utilizzo dell’app
Smile.io ha risposto 9 luglio 2019

Thank you for the five-star review! 😄

3 marzo 2017

Everything we need it to be. We love Sweet Tooth at FD Industries!

Fd Industries
Stati Uniti
3 giorni di utilizzo dell’app
23 febbraio 2017

LOVE IT .. SO EASY TO SETUP!!

Fitnessthreadz
Australia
3 giorni di utilizzo dell’app
23 ottobre 2016

Nice app with awesome ease of use

Bazareta
Arabia Saudita
3 giorni di utilizzo dell’app
3 luglio 2017

Real easy to setup and manage. Love that I now have a reputable rewards program hooked up. I also like the ability to give a customer facing name to my "sweet" points.

Zedcaps
Regno Unito
3 giorni di utilizzo dell’app
14 settembre 2018

This app could be great with a few modifications.

1. The launcher icon is obtrusive and is on every screen of every page. There needs to be an option to choose what pages it displays on and for how long or have the "X" icon that will let customers dismiss it so its no longer on the screen.
2. There needs top be a way to disable the launcher button, but still allow customers to sign up and view/redeem rewards using a link or web address instead. It needs a link that can be set to a landing page instead of the launcher widget.
3. If the widget is set to the right side of the screen, my customers can't checkout because the launcher widget stays on top blocking the checkout button.

TerraNut
Stati Uniti
3 mesi di utilizzo dell’app
24 giugno 2022

I really like to give this app 5 stars but I cant. After purchasing the starter pack (which you kind of have to) you'll find out that your $50 monthly plan is not enough to set a limited number of times a customer can earn rewards, or have more than one app integrated at a time. These features should have been included with the starter plan and not in a $200 plan and above...

Rad Aquatic Design
Canada
3 mesi di utilizzo dell’app
Smile.io ha risposto 24 giugno 2022

Thank you for taking the time to leave a review, we appreciate your candid feedback! 🙏 Our plans are structured to grow with our merchants so while the Starter plan gives you all the tools to uniquely brand your program it does have some limitations as it is our most basic plan. I have reached out to you via email to see if we could provide some suggestions as well as some solutions that might work for you! I look forward to hearing back from you soon! 😀

Cheers,
Joshua - Smile Team 🧙‍♂️

21 gennaio 2022

Easy and fast setup. I was up and running...and had a customer earn enough points for a reward within a few hours of setup! The online help staff with Smile is very friendly, fast, and accurate. Will recommend to other business owners!

BHN
Stati Uniti
3 giorni di utilizzo dell’app
Smile.io ha risposto 21 gennaio 2022

🙌 Congratulations on your first redemption! Early rewards are the best 👏

And thanks for your kind words about our team - be assured that we've passed them on :)