Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.386)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
13 agosto 2024

To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.

Mycologysimplified
Stati Uniti
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 15 agosto 2024

Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you!

Lisa - Smile Team✨

12 giugno 2024

Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!

MSTOREBUY
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 13 giugno 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

25 giugno 2024

Jade from Smile.IO was incredibly helpful explaining the logic behind the Increase account creation pop up. I'd been looking for a way to limit this pop up to a certain page too, and even though this isn't currently possible, she has added it into the feature request list- fab service! I look forward to testing this pop up soon.

Dr Sam's
Regno Unito
Oltre un anno di utilizzo dell’app
Smile.io ha risposto 26 giugno 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Jade- Smile Team✨

9 settembre 2024

Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)

Melvin & Hamilton
Francia
6 mesi di utilizzo dell’app
Smile.io ha risposto 11 settembre 2024

Thank you for your review and feedback - this is something we will definitely look into and keep you updated with.

We are very glad to hear that our customer support were helpful in trying to find a solution for you!

22 luglio 2024

Smile is great and we've been using it for years. Jade from customer service helped me resolve an issue and we're happy with everything! Thanks Smile Team and Jade!

Zensah
Stati Uniti
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 25 luglio 2024

Thank you for this lovely review - we think Jade is great too! :)

6 settembre 2024

Great support, Mr Cole provided quick help and retained a satisfied customers

Store 974 | ستور ٩٧٤
Qatar
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 9 settembre 2024

Thank you for the 5 star review!

Shelby - Smile Team ✨

21 agosto 2024

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Tegen Accessories
Regno Unito
Quasi 5 anni di utilizzo dell’app
Smile.io ha risposto 23 agosto 2024

Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help!

- Angie and the Smile Team✨

22 luglio 2024

We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.

Miami Fitwear
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 25 luglio 2024

Thank you for leaving this review - we appreciate it! We are so glad to hear our Technical Support team are quick to help you with any questions.

23 luglio 2024

It is an amazing rewards programs and my customers love and I love the fast and quick response whenever I run into any issues. Smile customer service is amazing

Arifa's Boutique
Canada
Quasi 2 anni di utilizzo dell’app
Smile.io ha risposto 25 luglio 2024

Thank you for your lovely review! We really appreciate you taking the time to write it. We are so glad that both you and your customers are getting enjoyment out of the rewards program!

1 ottobre 2024

Lynn P was great to work with. Follwed up immediatly and was eager to help resolve my issue.

The Little Catholic
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 3 ottobre 2024

Thanks for taking the time to rate us 5 stars!

Smile Team✨