Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.488)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
16 febbraio 2019

Great app, easy to integrate, beyond over priced. They hold a bit of a monopoly on the market and they sure milk it.

Crumble Candle Co.
Stati Uniti
Circa 6 anni di utilizzo dell’app
Smile.io ha risposto 26 marzo 2019

Thank you for reaching out and for the valuable feedback!

7 aprile 2022

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

Dinkydoo Fabrics
Canada
Quasi 6 anni di utilizzo dell’app
Smile.io ha risposto 8 aprile 2022

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏

25 gennaio 2017

Was quite easy to set up for a first time user, hopefully will bring more customers to my store.

Cns Designs
Australia
Quasi 6 anni di utilizzo dell’app
Data modifica: 21 gennaio 2017

This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???

I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.

Sunglassshack
Stati Uniti
Oltre 5 anni di utilizzo dell’app
5 agosto 2016

Super stoked to be using this app! Easy to use - can't wait to see the results!

Xo,
Wildflower

Wildflower Long Island
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Data modifica: 30 ottobre 2024

I vetted a few different rewards programs and landed on Smile. It has all the features I need and customer service is always helpful.

Seek & Swoon
Stati Uniti
Oltre 5 anni di utilizzo dell’app
Smile.io ha risposto 15 marzo 2022

Thank you so much for taking the time to leave us a 5 star review :)

We are super happy our customer support has been helpful!

If you need any further assistance, feel free to reach out! <3

- Jade & The Smile Team

20 giugno 2016

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
Nuova Zelanda
Oltre 5 anni di utilizzo dell’app
Data modifica: 7 febbraio 2018

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Crate Crochet
Australia
Circa 5 anni di utilizzo dell’app
18 marzo 2022

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
Stati Uniti
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 19 marzo 2022

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

Data modifica: 5 luglio 2024

Happy with this program. Could do with some improvement with regard to functionality but I think this will improve over time. We will continue to use it.

Byron Bay Gifts
Australia
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 21 gennaio 2022

Hi there,

Thank you for sharing your honest feedback. We've reviewed the conversation and agree that your experience didn't match our usual high standards on this occasion.

One of our experience team leaders has followed up with you directly to address this.

We look forward to working together to make things right.