Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.538)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
18 marzo 2024

I use to love this app in my store but it recently stopped working and I can’t figure out why.

MI Sew Cute Creations
Stati Uniti
Circa 4 anni di utilizzo dell’app
Smile.io ha risposto 20 marzo 2024

Thank you for your review. I'm sorry you are having technical difficulties. I have reached out via email to get them resolved for you.

Best regards

David

Senior Merchant Success Manager

15 gennaio 2024

Smile is easy to install and easy to use. Their customer support is fast and very eager to help. We've had great results so far.

La Purita
Perù
9 mesi di utilizzo dell’app
Smile.io ha risposto 16 gennaio 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

15 febbraio 2024

Great platform that combines everything you need to build brand loyalty (rewards/referrals). It's what we recommend to all our clients. And the customer support is even better. In particular, Jade on their support team accommodated a customized request we had and her response time was blazing fast. It's hard to find product support like that these days...so it's greatly appreciated and a big reason why we love Smile.io

Budzburn
Stati Uniti
16 giorni di utilizzo dell’app
Smile.io ha risposto 18 febbraio 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

8 maggio 2024

Joanna helped me a lot with my account. Thanks joanna!

ModernRoots Natural Soaps & Body Care
Stati Uniti
2 mesi di utilizzo dell’app
Smile.io ha risposto 10 maggio 2024

So pleased Joana could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

13 dicembre 2023

Incredible customer service and support. Had an integration issue and Brandon sorted it out in no time!

Lashmer
Australia
Quasi 2 anni di utilizzo dell’app
Smile.io ha risposto 14 dicembre 2023

Thank you for your kind words — we really appreciate it 🥰 We pride ourselves on our customer service and are delighted you got a great response!

Cheers,
- Smile Team ✨

18 maggio 2024

very fast response

Crystals Wholesale USA
RAS di Hong Kong
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 21 maggio 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

9 gennaio 2024

Quick & reactive support when needed. Fitting our business expectations.

Véritable SAS
Francia
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 10 gennaio 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Data modifica: 10 giugno 2024

Andrea and the whole Smile team have all been amazing!

greenergrassdesign
Stati Uniti
22 giorni di utilizzo dell’app
Smile.io ha risposto 31 maggio 2024

So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

1 febbraio 2024

Customer support staff (Lisa in particular) is super helpful in answering all of our questions quickly. We appreciate that very much.

Trévo LLC
Stati Uniti
10 mesi di utilizzo dell’app
Smile.io ha risposto 3 febbraio 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

24 gennaio 2024

Angie was excellent and her help was very clear and thorough! I hope to work with her again if I need future assistance!

Pepperberries
Stati Uniti
3 mesi di utilizzo dell’app
Smile.io ha risposto 25 gennaio 2024

Thanks so much for your kind words! I'm so glad I could help :)

Angie - Smile Team✨