Smile: Loyalty & Rewards
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I've just installed the app. Pretty straight forward, but the true test I guess will be seen once the app is operational with customers
I used this app to create a points system for my customers and Josh was super helpful adding my customers on with there existing points! Thank you so much
I am glad I was able to help you prepare for launch! 🚀 Wishing you all the luck with your new program! 💪 Thanks so much for taking the time to leave a review!
Cheers,
Joshua - Smile Team 🧙♂️
"Smile: Loyalty & Reward - Amazing Shopify app! Customizable, analytics-rich, and excellent support. Boosted customer loyalty & repeat purchases."
Thank you for taking the time to leave a review ❤️ - Jade & The Smile Team <3
Timely reply! awesome customer service, it helps me great! the customer services is very nice, and he can explain the details to me very carefully
Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade
Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.
5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.
3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal
Thank you so much for taking the time to leave this review and share your feedback with us! We are always looking for ways to improve and value your thoughts and ideas 🙌
We'll be here if there is ever anything else we can help you with 😊
- Smile Team✨
After installation, I reached out to customer service regarding some questions around setup. Not only did I hear back within 5 minutes, but my representative, Joshua, created a video showing me how the program is integrated into my Shopify platform and how the rewards and Shopify accounts are linked. It was great talking to someone immediately and having a personalized explanation to put my mind at ease.
Thanks so much for this amazing feedback!😍 I am so glad I was able to help and we pride ourselves on being human, so it was really great to hear that I was able to make a difference. Wish you the best of luck, we are here if you need us! 💪
Cheers,
Joshua - Smile Team 🧙♂️
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Just installed this app and loving it so far. The CS is also really friendly and helpful and helped me solve the issue I had almost instantly! Great service!
Thanks for taking the time to leave us feedback, we appreciate you! It was great chatting today, I am glad I was able to help! 💪
Cheers,
Joshua - Smile Team 🧙♂️
Just installed very easy setup