Smile: Loyalty Rewards Program
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Smile is great especially because of their customer service! Shelby was SO helpful! Within 5 minutes she was on a live chat with me, and took extra measures to help me find an answer to my issue. She was quick, friendly, and professional. Customer service chats are often unhelpful and frustrating, but I never have that issue with Smile! I would definitely recommend.
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Great app that has helped boost sales and customer experience already. When reaching out for support with a query, Joana replied within 2 hours (on a weekend too!) and was incredibly helpful with my multiple queries. Highly recommend.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions or need any assistance 🙂
- Smile Team ✨
We have recently implemented this into our business. We were looking for a referral program to incentivize our customers. So far we have already seen some benefits of adding this to our shopify store.
Thank you for taking the time to leave this review - we are glad you're already seeing benefits!
Great platform that has given our customers a great buying experience and encourages repeat orders. The Support was very quick at assisting me with a query. Would recommend :)
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Super helpful got back to me really quick made things so much easier!
Thank you so much for taking the time to leave this review 💖
So helpful with my customer service request! The app has been wonderful. Been using it for about 6 years. Thanks Smile!
Thanks for leaving us a 5-star review! 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Smile: Loyalty Rewards Program is great overall. What stood out the most was the support from customer care. They were responsive, friendly, and genuinely helpful whenever I had questions or needed assistance.
Thank you for this kind review! We are so happy to hear our team were able to support you in a way you felt appreciated.
We've been using Smile for years, and it just gets better and better. I recently had an issue with customer logins after we switched to Shopify's new customer accounts, and a Smile rep, Shelby, responded quickly and explained how to fix it. She followed up later in the day to make sure the problem was resolved, which I really appreciated.
Thank you for your review - we really appreciate it!
Lynn was absolutely wonderful to work with! She was attentive, knowledgeable, and genuinely kind throughout our interaction. Her professionalism and prompt support made the experience not only smooth but also very pleasant. Thank you, Lynn, for your outstanding service!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Lynn 🤩
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Excellent customer service from Andrea - fixed my problem right away!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂