Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensioni (6.628)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
23 dicembre 2024

That's what I am looking for! I had a problem about integration, Customer service solved it immediately. Thanks for everything

Beauty Care Bag
Stati Uniti
5 mesi di utilizzo dell’app
Smile.io ha risposto 4 gennaio 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

Data modifica: 28 novembre 2024

We just finished setting up and launching a Smile rewards program! The Smile team has been super helpful and quick to respond with any questions we have had. The program was very straight forward and there are so many resources that Smile offers to help you along the way. Happy to report that it's been a huge success with our clients!

Basis Clinic
Canada
7 mesi di utilizzo dell’app
Smile.io ha risposto 16 novembre 2024

Thank you for taking the time to leave us a 5-star review! 🤩

18 novembre 2024

Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.

Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.

Oyin Handmade
Stati Uniti
6 mesi di utilizzo dell’app
Smile.io ha risposto 20 novembre 2024

Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 dicembre 2024

So far so good, we are new to SMILE but are looking forward to what it can deliver for us. Shelby in Live Chat at Smile has provided all the information and tools needed to get us off the ground. Thank you.

EMBOS
Regno Unito
Circa un mese di utilizzo dell’app
Smile.io ha risposto 14 dicembre 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Data modifica: 31 gennaio 2025

A winner for customer service alone!

The functionality is all there, whats not to like!

Psychi
Regno Unito
Oltre 4 anni di utilizzo dell’app
Smile.io ha risposto 30 gennaio 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

5 dicembre 2024

quick, friendly response and helpful and relevant content to guide me through troubleshooting. Thank you, Lisa!

Poplinen
Stati Uniti
Quasi 2 anni di utilizzo dell’app
Smile.io ha risposto 7 dicembre 2024

We smiled reading this review! Thank you so much :)))

11 gennaio 2025

Very helpful customer service when i had a billing enquiry

Silverback Gymwear
Regno Unito
Quasi 3 anni di utilizzo dell’app
Smile.io ha risposto 13 gennaio 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

20 febbraio 2025

App (also in the free version) is great! You get more or less really great value for nno money at all - hard to find in other apps on the store. Also support team is more than helpfull and has a great feeling for customers and their special needs (especially for small businesses)!
I can totaly recoomend the app the the support team! Love it!

Ginmacher - Münchner Dry Gin
Germania
3 giorni di utilizzo dell’app
Smile.io ha risposto 22 febbraio 2025

We smiled reading this review! Thank you so much :)))

27 novembre 2024

Lynn and the Smile.io's support team has exceeded our expectations during our loyalty program migration. They were responsive, knowledgeable, and provided clear solutions to our questions and challenges. We especially appreciate their patience and willingness to go the extra mile to ensure a successful data transfer by reinstalling the app; in which resolved the concern.

These options all provide positive feedback while highlighting the value of the support received. You can choose the option that best reflects your specific experience and desired level of detail. Blessings!

Herbs of the Earth
Filippine
Circa un mese di utilizzo dell’app
Smile.io ha risposto 28 novembre 2024

We are so glad to hear your experience has been smooth - that's what we aim for! We also think Lynn is pretty great :)))

22 novembre 2024

We've been using Smile for years and has worked flawlessly for our customers. Definitely recommend.

Liber & Co.
Stati Uniti
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 24 novembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨