Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensioni (6.489)

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
11 settembre 2024

Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!

be blends
Stati Uniti
Oltre 6 anni di utilizzo dell’app
Smile.io ha risposto 12 settembre 2024

Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

5 settembre 2024

Been using Smile for years and just had my first issue which needed attention. Karen F was assigned to case and delivered fast and helpful customer service that remedied my issue in a matter of hours. Very happy with overall outcome and would recommend

XOXTOYS
Canada
Circa 6 anni di utilizzo dell’app
Smile.io ha risposto 7 settembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2 ottobre 2024

The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.

Sucreabeille
Stati Uniti
Circa 5 anni di utilizzo dell’app
Smile.io ha risposto 29 ottobre 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

28 ottobre 2024

I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.

Flying Tomato
Stati Uniti
Oltre 2 anni di utilizzo dell’app
Smile.io ha risposto 30 ottobre 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

29 agosto 2024

We love this app and helped us retain customers and provide them with excitement with rewards when shopping. With the ever changing technology these days, it is great to receive excellent and very timely customer support when you need them, and thank you Lisa and Joana for always being there to respond promptly and provide assistance every time. Well done guys! :)

Peaches&Crème K-Beauty and Skincare
Malta
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 31 agosto 2024

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊

4 settembre 2024

Excellent app, integration with Shopify is easy and thorough. Has a positive effect on sales and retention. Direct integration with the new-style checkout is a boost for conversion.

I've only ever had to use support once and Joanna there helped me out with a superb solution quickly and efficiently, thank you.

Biketart
Regno Unito
Circa 3 anni di utilizzo dell’app
Smile.io ha risposto 5 settembre 2024

Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂

Yours in Loyalty,

✨ Joana ✨

11 ottobre 2024

We have been using this app for a couple of years, the functionality is reliable and my customers love getting rewarded with points that they can use on future purchases. Recently had a question for support and although it wasn't an urgent issue, they responded immediately and thoroughly. Would highly recommend.

Kats Cookiez
Canada
Oltre 3 anni di utilizzo dell’app
Smile.io ha risposto 14 ottobre 2024

Firstly - thanks for being a loyal Merchant! We are really happy to hear you're finding Smile reliable and that our customer support team were able to advise you quickly.

23 settembre 2024

Lynn P. was very helpful in the process of helping me retrieve my billing receipts as well as adding my email to receive the receipts every month. Thank you Lynn!

DNR WHEELS PTE LTD
Singapore
Quasi 6 anni di utilizzo dell’app
Smile.io ha risposto 25 settembre 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

19 agosto 2024

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!

Vanillapup
Singapore
Circa 6 anni di utilizzo dell’app
Smile.io ha risposto 21 agosto 2024

We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :)

-Hannah & Andrea

8 ottobre 2024

andreandana was so helpful! She understood what I needed and helped me fix it! I truly enjoy using smile.io for our business.

The Irie Cup
Stati Uniti
Quasi 4 anni di utilizzo dell’app
Smile.io ha risposto 11 ottobre 2024

Thanks for taking the time to leave a review. We are so happy to hear that you're enjoying Smile.io & that Andreandana was able to help! 😊

Don't hesitate to reach out if you have any questions.

Smile Team ✨