Smile ポイント・ロイヤルティプログラム
パフォーマンス、デザイン、統合性のすべてにおいて、最高水準を満たしています。 新しいウィンドウで開くの詳細を確認する
レビュー (4,305)
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評価順
I recently ran into some technical issues that originated from my end, and the Smile support team was incredibly helpful in walking me through the steps to troubleshoot everything. They swiftly responded to all my emailed questions and educated me about some features that I needed guidance setting up. Kudos to Lynn, Annalisa and Shelby! You guys rock! Very satisfied customer here.
Thank you so much for your thoughtful review! It truly means a lot to us. I'm so glad Annalisa, Shelby, and I were able to help get everything sorted out and answer your questions. We really appreciate your kind words and are grateful to have you as part of the Smile community. Thanks again for your support! 💙
Lynn and the Smile.io Team
Smile's support has been phenomenal. They checked back in with me multiple times and made sure that I was taken care of. I love their integration and how much it can do. Smile has been a game changer for us already!
Hey there!
Thanks so much for the five-star rating! We really appreciate the support and are thrilled you're loving Smile.io. If there's anything we can do to help you get even more out of the app, just reach out anytime.
The Smile.io Team 🎉
We've been really happy with Smile, but the support experience is what made us want to leave this review. Lisa and Lynn were absolutely wonderful — quick to respond, genuinely helpful, and went out of their way to make sure everything was working perfectly for us. It's rare to find a team this dedicated. If you're considering Smile, know that you'll be in great hands. Couldn't recommend it more!
Thank you so, so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
服务态度很好!
产品的界面配置更应该再灵活一点
感谢您的好评!很高兴能帮到您。如果您需要任何帮助,请随时联系我们。😊
Shelby - Smile.io 团队
I have been using this app for 9 years and I am extremely happy with it. On the very rare occasions I had to reach for support, the response was quick and effective. Thank you to Cole and Lisa for helping me out with my last request. Umberto - absolute360.co.uk
Hi Umberto,
Nine years, that's amazing! We're genuinely thrilled to have been part of your loyalty journey for so long. It means the world that you've stuck with us, and it's wonderful to hear that Cole and Lisa could help sort things out quickly when you needed them.
Thanks so much for the kind words, Umberto. Here's to many more years of rewarding your customers!
The Smile.io Team ✨
Smile.io has been terrific. Their support team, Lynn & Shelby have been so great and helped me clean out thousands of discount codes and identified a problematic email issue I would have never caught on my own. I'm really impressed with the level of hands-on help. I highly recommend them.
Thank you so much for this amazing review! 💛 We're thrilled to hear that Lynn and Shelby were able to support you so thoroughly, from cleaning up discount codes to identifying that tricky email issue. It means a lot to know our hands-on approach made a difference. We truly appreciate your recommendation! 😊
- Smile.io Team ✨
Some of the help articles on help.smile are outdated, but I have had great success by chatting with the AI bot and the subsequent real people once I've stumped the AI bot. I have been able to get answers to my questions in a timely manner and create a really amazing loyalty program.
Thank you so much for your thoughtful feedback! 💛 We really appreciate you pointing out the help article experience, and we’re glad to hear that our team, both AI and human, was able to support you and get you the answers you needed. It’s wonderful to know you’ve been able to build an amazing loyalty program! 😊
- Smile.io Team ✨
An excellent, cost-effective, and easy to use loyalty solution that instantly improves CLV and ROI. Smile's customer support, especially Hannah, is one of my favorite features of this app. They are prompt in responding to any questions I may have and their instructions are clear, easy to understand, and thorough. A big shout out to Shelby for their support. You cannot go wrong with using this app in your Shopify store.
Thank you so much for this incredible review! 💛 We're thrilled to hear that you’re finding value in Smile as a cost-effective and easy-to-use solution. It means a lot to know our support team has made a positive impact, we’ll be sure to pass your shoutout along to Shelby! 😊
We truly appreciate your recommendation and support!
- Smile.io Team ✨
I appreciate that this program is free and allows me to provide an incentive for customer loyalty! Even at the "free" tier, I can search through my customers, adjust balances, and review issues. This is fantastic.
Thank you so much for your thoughtful feedback! 💛 We're so glad to hear that the free plan has been valuable for your business and gives you the flexibility to manage and reward your customers. We truly appreciate you taking the time to share your experience! 😊
- Smile.io Team ✨
Ich bin sehr zufrieden mit dem Support von Smile.io, besonders mit Lynn. Trotz einer Unstimmigkeit bei einer Abbuchung hat sie sich engagiert darum gekümmert, direkt mit Shopify Kontakt aufgenommen und die Rückerstattung schnell organisiert.
So ein persönlicher, lösungsorientierter Support ist selten. Klare Empfehlung – 5 Sterne! Vielen Dank!
Vielen Dank für dein ausführliches und tolles Feedback! 💛 Es freut uns sehr zu hören, dass du mit unserem Support so zufrieden bist und Lynn dir bei der Klärung so engagiert helfen konnte. Wir geben dein Lob sehr gerne an sie weiter, das wird ihr den Tag verschönern! 😊
Vielen Dank auch für deine Empfehlung und dein Vertrauen in Smile!
- Smile.io Team ✨