Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

レビュー (6,493)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2022年3月24日

I love how quickly customer support responded to my chat question and resolved my problem on the spot. I've been using Smile for a little while to build up customer loyalty and so far I love rewarding them with discounts instead of always doing big sales. It makes them feel more special and encourages repeat orders and referrals. Wish they would include "free gift" redemption on the free plan though. But other than that, new start-ups is lucky to have these apps boost their brand at the beginning stages. Keep it up Smile Team!

Beviva Foods
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2022年3月25日

Thank you so much for your kind words! We can definitely share your feedback with the rest of our team 😄

2018年7月10日

I had troubble linking the client account to the smile.io app.
Roel helped me and everything was setup within a few hours only!
Thank you :)

Bkind Products
カナダ
アプリの使用期間:3年以上
2022年10月4日

Best value out of all the review apps, and good and speedy customer support!
Highly recommended... :)

Na'vi Organics
イギリス
アプリの使用期間:3年以上
Smile.ioが返信しました 2022年10月4日

Thank you so much for your kind review! It was lovely chatting with you today 😊

Lisa - Smile Team ✨

編集日:2018年10月19日

This is one of the very few companies that go above and beyond to make the customers happy. Roel answered my support ticket and changed my checkout to work the way we needed it within 10 minutes. No kidding, and even though it might not be part of how the software should have worked, they didn’t even charge me for it. While we are running from one app to another because the apps don’t work and the support is totally missing, this is the example on how it should be in a perfect world. Thank you Roel and Smile.io to make this world a little more perfect!

Coastal Scents
アメリカ合衆国
アプリの使用期間:3年以上
2015年6月19日

I've used several apps and never written a review...but this one is AWESOME. Easy to set up and just works!!! I had people using it within minutes of installing and many have spent their points on coupons. I wish all my shopify tools were this easy and useful!!

Silkypresets
アメリカ合衆国
アプリの使用期間:3年以上
編集日:2021年10月6日

Great customer service! awesome! It seems to be user friendly. I would suggest allowing customers to send emails out with referral reminders and also adding a Pinterest options for actions!

Headbands of Hope
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2021年10月6日

Thank you so much for your review and feedback! We'll definitely pass those along to our product team - great ideas! 💖
We're so glad to hear that you're loving our app and customer service!

2023年9月27日

Great service from Nicole in helping me get on a different plan that actually saved me money and better fits the needs of our business.

Roma Designer Jewelry
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2023年9月29日

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers,
The Smile team 💛

2019年10月24日

Great customer support! Elie helped us very quickly and was able to solve our issues within minutes.

Health Hut
カナダ
アプリの使用期間:3年以上
Smile.ioが返信しました 2019年10月25日

Thanks so much for your review! We're so glad to hear that our support team was able to help ✨

2016年8月28日

easy to use and fun to explore

Supps Is Life
オーストラリア
アプリの使用期間:3年以上
2016年10月10日

Really happy with this so far, I love how easy the setup was to complete!

Nail Perfect New Zealand
ニュージーランド
アプリの使用期間:3年以上