Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

レビュー (6,656)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年12月5日

Great customer service, my question was answered within an hour and issue was solved efficiently. My advisor was Lisa.

Meder Beauty Europe
ラトビア
アプリの使用期間:10ヶ月
Smile.ioが返信しました 2024年12月6日

We are so glad Lisa was able to assist you quickly, hope you enjoy the app :)

2025年2月20日

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
イギリス
アプリの使用期間:29日
Smile.ioが返信しました 2025年2月22日

Thank you so much for taking the time to leave this review 💖

2024年11月5日

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if ...

MALA Home Fragrance
イギリス
アプリの使用期間:6ヶ月
2024年11月21日

This app is an easy to use way to drive further sales. The customer assistance is amazing!

Blink Tea
カナダ
アプリの使用期間:約2年
Smile.ioが返信しました 2024年11月22日

We smiled reading this review! Thank you so much :)

2024年10月29日

Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.

Outdoorplay
アメリカ合衆国
アプリの使用期間:6ヶ月
Smile.ioが返信しました 2024年10月31日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2025年2月20日

Lisa was very helpful and effecient. Many thanks

Kedar Health
ガーナ
アプリの使用期間:1年以上
Smile.ioが返信しました 2025年2月25日

Thank you for your review and feedback. I've reached out via email to address this with you.

2024年11月12日

Customer service has been great! The few times we've had questions, Lisa has come to our aid within just a few hours, not only with answers, but also with screen-shots, and even embedded video/GIF that make it very easy to understand! Explanations have been simple and complete, making sure that we fully understand the solution. Thanks for the great customer service! :)

Radiant Research
アメリカ合衆国
アプリの使用期間:3ヶ月
2025年1月22日

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

TallGirlSlay
アメリカ合衆国
アプリの使用期間:約4時間
Smile.ioが返信しました 2025年1月25日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

2024年12月4日

Was able to resolve the issue immediately

Bums and Roses
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年12月6日

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

2025年1月3日

Very Easy to use - Works Great with Shopify POS!

937HEATZ
アメリカ合衆国
アプリの使用期間:約2ヶ月
Smile.ioが返信しました 2025年1月5日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨