Smile: Loyalty & Rewards

I recently had the pleasure of receiving assistance from Lynn at Smile.io, and I cannot express enough how grateful I am for her exceptional support. From the very beginning, I was having a lot of difficulty navigating through some of the features and functionalities of the platform. However, Lynn was there to guide me every step of the way.

Lynn's patience and dedication were evident throughout our interactions. She took the time to thoroughly understand the issues I was facing and provided clear, step-by-step instructions to resolve them. Her explanations were always easy to follow, and she made sure that I was comfortable with each step before moving on to the next.

What truly stood out was Lynn's unwavering commitment to ensuring that I had a positive experience. She never rushed through our conversations and was always willing to go the extra mile to help me understand the solutions. Her friendly and professional demeanor made the entire process much less stressful and more manageable.

In addition to her technical expertise, Lynn's customer service skills are truly commendable. She was always prompt in her responses and consistently provided helpful and insightful advice. It's clear that she genuinely cares about her clients and takes pride in her work.

Given the outstanding level of service that Lynn provides, I firmly believe that she deserves recognition and a raise for her hard work. Her dedication to helping customers and her ability to make complex issues seem simple are invaluable assets to Smile.io. Lynn's support has not only resolved my issues but also left me with a very positive impression of the company.

Thank you, Lynn, for your exceptional service and for making my experience with Smile.io so much better. Your efforts are greatly appreciated!

Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!

Very attentive and fast to our request.

Great App and great support, thank you

Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!

prompt response and exact info I was after

thank you

Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

This is a loyalty program with tremendous flexibility that is easy to set up and amend and it keeps our clients happy as a value add in a competitive landscape. As a small business, I found the monthly fees to be steep once I hit the threshold to outgrow the free plan, however the customer service team was extremely supportive, diligent and creative in finding ways to help me to maintain the program.

Easy to use UI and great customer support. I had a few questions upon first installing the app and Lynn cleared up everything for me. Love it so far!