Smile: Loyalty & Rewards
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I have been very happy with the rewards app, and the customer service is very good too.
My customers give me good feedback about it and they enjoy spending their rewards and have started to use the referral scheme too.
Hi! Thank you so much for taking the time to write us a review. We really appreciate it. 🤩 We are delighted your customers are giving you good feedback. Please reach out if there is anything we can do to help.
This app is clean, easy to use, with tons of customizations. But the best part is the customer service. I typically enter a help chat looking for a workaround for app limitations, only to be left disappointed by general info responses. NOT AT SMILE. These are expert humans who get on board with your goals and propose the best solution. They think outside the box. Shoutout to Petrit who is hilarious and genius. Give that guy a raise ;)
We think Petrit is a genius too 🤩, thanks for letting us know! 🙌 We've let him know that you appreciated his help. We're excited that we'll be working with you to make this app a success in your store 🎉
I LOVE this app! It's such a great way to get customer retention and what I like best is that you can try it to see if it works before having to commit to a monthly fee. It's working so well that I have no doubt we will be upgrading soon enough! Abby from Customer Service was extremely helpful to me when I needed assistance :-) Highly recommend if you want to implement a customer loyalty program!
This is an easy set up & I love that it integrates with my in store POS. So I can offer rewards online & in store. I love that I will no longer have to worry about punch cards.
This program is easy to implement. I love the various price options, I think it is fair program that allows small guys like me to grow into the better plans.
This app is amazing and my customers love it! I love it too! It helps keep customers buying from my website so they can earn rewards as opposed to buying from 3rd party sites that charge me commission and fees. Very nice incentive to keep them coming back!
Thank you so much for your detailed review! 🤩 We love hearing Smile is helping you build loyalty with your customers and helping you margins at the same time, this is absolutely what we aim for! 💪
Cheers,
Joshua - Smile Team 🧙♂️
So far so good... My shop is not open as of yet im getting set up. So far what I see is good. I can't wait till the beginning of the year to open.
Thanks so much for your review ✨ How exciting! Best of luck and please let us know if we can help with anything!
So far, its been easy to work with. Simple setup and my questions are answered on their FAQ
I would highly recommend this app; it is so easy and self explanatory to use and generates more sale on my website.
Thank you so much for your review and recommendation of our app! ✨
Take care & stay safe!
This is an awesome app! Simpy rock! Assistance was available at the point when I needed help. Thumbs Up!