Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

レビュー (6,667)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2022年3月24日

I needed some help with figuring out how my customers can redeem their rewards and the customer service team did a fantastic job helping me. They even created a nice graphic making easy for my customers to follow.

Blair Blue Bonnet Boutique
アメリカ合衆国
アプリの使用期間:約2年
Smile.ioが返信しました 2022年3月25日

Thank you so much for the review! We're happy to hear our Merchant Experience team were able to help out and go beyond your expectations.💛

2015年9月23日

Nice app ! Easy installation and pretty user friendly !

Trendsutra
インド
アプリの使用期間:約2年
2017年11月19日

Just started using this on a friday afternoon - Noticed referrals in Google analytics on Monday morning - check the stats in the app to find that it had created 2 sales over the weekend! For repeat customers this is gold - have now enabled to the referral for a discount for both the current customer and the potential new customer - looking good! - I am really fusssy I what I review - if you have a customer base that love your products this could be watrh a literal fortune

Ephraim Health Services Ltd
ニュージーランド
アプリの使用期間:約2年
2021年4月1日

Joana was just amazing! She went above and beyond to explain everything to me with examples. It's the level of customer service you rarely see these days! Thank you Joana!

Naturally Canada
カナダ
アプリの使用期間:約2年
Smile.ioが返信しました 2021年4月3日

Thanks so much for the 5-star review! 🌟

2023年12月4日

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

M. A. G. Unique
カナダ
アプリの使用期間:約2年
Smile.ioが返信しました 2023年12月6日

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2023年3月14日

We were having issues with the app. After reaching out and trying to figure it out with a previous employee, with unfortunately no success, Joana stepped in. She answered allllll my questions and only rested once everything was resolved. We reviewed a lot of information, and at the end of the day, she was very communicative, patient, and great to work with. We do like the loyalty app; it is a little expensive each month to add more buildable features, but at the end of the day, it is still great.

A great feature to add on would be to show both online and in-store shoppers the points on the receipt/checkout that they have accumulated after that purchase, and a summary of total points.

Thank you thank you!

Monica's Gourmet Cookies
アメリカ合衆国
アプリの使用期間:約2年
Smile.ioが返信しました 2023年3月15日

Joana is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

2015年11月27日

Excellent program, already seeing results! Highly recommend!

Rubbermoon
アメリカ合衆国
アプリの使用期間:約2年
2022年8月25日

so far so good, and I really like their support Team. I talked to Nicole... Testing and all is awesoe

frenchpharmacy.com
アメリカ合衆国
アプリの使用期間:約2年
Smile.ioが返信しました 2022年8月25日

It was great chatting with you today! We really appreciate you taking the time to leave a review. Thanks so much! We're so happy that you are enjoying Smile so far. Don't hesitate to reach out if you need anything 💛 Nicole

編集日:2023年9月27日

I have noticed that Smile application management/support is professional and works really hard to offer good customer service. The application is reliable, relatively easy to use and not very expensive. And, using it can make your brand stand out.

Rejuva Fresh
アメリカ合衆国
アプリの使用期間:約2年
Smile.ioが返信しました 2021年5月27日

Thank you so much for your review, and for sharing your nice experience with the setup! We're so glad to hear that ✨

2017年3月5日

Excellent app! Excellent support!

Emacpearls
アメリカ合衆国
アプリの使用期間:約2年