Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

レビュー (6,615)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年12月7日

I was working with Joana Jacome on trying to redeposit rewards for my customers and she was very responsive to show me how to do it. And problem solved!!

Love this company to reward loyalty to my customers!

Antler Guyz
カナダ
アプリの使用期間:4年弱
Smile.ioが返信しました 2024年12月9日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2024年11月17日

Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.

BAIE Wines
オーストラリア
アプリの使用期間:4年以上
Smile.ioが返信しました 2024年11月20日

Thank you for taking the time to leave us a 5-star review! 🤩 We look forward to watching your loyalty program thrive!

編集日:2024年12月18日

Had an issue that took a few days to fix but customer service was very helpful and eventually fixed the issue. Will definitely recommend them every time.

Sugar Chic Boutique
アメリカ合衆国
アプリの使用期間:約1年
Smile.ioが返信しました 2024年11月29日

Thank you for your review, we appreciate your words. This has been internally escalated and we are hoping for a fix soon!

2024年11月21日

I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!

The Stackhouse Printery
アメリカ合衆国
アプリの使用期間:1年以上
Smile.ioが返信しました 2024年11月23日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年12月19日

The app is generally very easy to use with a decent UX, although Smile's customer service is incredible. Lynn has been very helpful and super responsive, assisting us with any errors that we've come across or questions we've had.

Daybird
アメリカ合衆国
アプリの使用期間:約2年
2024年11月18日

Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations.

Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.

Oyin Handmade
アメリカ合衆国
アプリの使用期間:6ヶ月
Smile.ioが返信しました 2024年11月20日

Thanks for leaving a review! We agree that Lynn (!!!) is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年12月6日

We've been using it for a few years, and it works well, no hassles. Their support is also quick and friendly.

Avital's Apiaries
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年12月8日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

2024年12月15日

several agents replied to my questions quickly very friendly and helpful even for a basic plan user...

Vshine Silk and Shine
イギリス
アプリの使用期間:約1年
Smile.ioが返信しました 2024年12月17日

Thank you for taking the time to review Smile! We really appreciate it 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!


Smile Team ✨

2024年11月25日

Great app! Been using for several months now! For sure it has boost our sales! A must app to retain customers!

MIKSTOREPH LLC
アメリカ合衆国
アプリの使用期間:約1年
Smile.ioが返信しました 2024年11月26日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

2024年9月11日

Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!

be blends
アメリカ合衆国
アプリの使用期間:6年以上
Smile.ioが返信しました 2024年9月12日

Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨