レビュー (6,090)

総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年6月12日

Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!

MSTOREBUY
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年6月13日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年6月7日

thorough and quick! shelby was great!

Skin & Soul
アメリカ合衆国
アプリの使用期間:4年弱
Smile.ioが返信しました 2024年6月10日

Thank you for your review. We are happy to hear Shelby was great (we think she's pretty great too!) We will be here if you have any other questions :)

2024年5月1日

Super happy with this app and so are our customers

MEAT ME AT HOME
イギリス
アプリの使用期間:6年弱
Smile.ioが返信しました 2024年5月6日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

2024年5月30日

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

The Red Wagon
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年6月1日

Thank you for taking the time to leave a review! I'm glad we could help!

編集日:2024年5月9日

This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.

UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you!

The Press Club
アメリカ合衆国
アプリの使用期間:約6年
Smile.ioが返信しました 2024年4月30日

Thank you for taking the time to update your feedback. We are so pleased we could resolve this with you. The team are always here to help so don't hesitate to reach out ✨

The Smile Team 💝

2024年5月19日

The Support officer-Andrea was fast and responded well to my queries. Liked the efficiency! Thanks!

ONE.SHOP | The Official Online Shop of ONE Championship
シンガポール
アプリの使用期間:約4年
Smile.ioが返信しました 2024年5月21日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年6月6日

The support was great

TENGA STORE USA
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年6月8日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

2024年6月4日

Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!

Mega-licious Cookie Co.
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年6月5日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年6月5日

Perfect app and great support when you have questions!!

Saint Charles
オーストリア
アプリの使用期間:約3年
Smile.ioが返信しました 2024年6月7日

Thanks for dropping in to leave a review! Glad you were able to get the help you needed 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年5月29日

Smile io is one of the best app within apps that I've used.
There service is clear and fast. I could grow my sales with this app.

LINE FRIENDS SQUARE
韓国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年5月30日

Thank you so much for the kind words and for choosing Smile! 😃