Smile: Loyalty & Rewards

Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!

thorough and quick! shelby was great!

Super happy with this app and so are our customers

This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!

This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.

UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you!

The Support officer-Andrea was fast and responded well to my queries. Liked the efficiency! Thanks!

The support was great

Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!

Perfect app and great support when you have questions!!

Smile io is one of the best app within apps that I've used.
There service is clear and fast. I could grow my sales with this app.