Smile: Loyalty Rewards Program

Shelby was really helpful!

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Very fast support. My issue was resolved easily.

⭐️⭐️⭐️⭐️⭐️

We're very happy customers of Smile.io! Our recent experience with the team, especially Cole Breivik, was outstanding. We had a productive meeting where we covered key strategies for improving how the app functions on our store. Cole was not only extremely knowledgeable but also incredibly kind and professional throughout the process. It's clear that Smile.io is a great company, and having team members like Cole speaks volumes about their commitment to customer success. Thank you, Smile.io, for the amazing support and for building a strong, customer-focused team!

Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.

Exellent, also the customer service. Erin helped me a lot!

So far this app is exactly what I needed. I haven't gotten far in the process or launch yet, but the customer service has been spectacular.

Nice one

the app is amazing and the service is amazing. I thought that building a loyalty program for my business was gonna be sooo complicated. I was soo happy to find out that Smile exists