Smile: Loyalty & Rewards , 5,871件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年1月24日

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Dark Arts Coffee
イギリス
アプリの使用期間:約3年
Smile.ioが返信しました 2024年1月25日

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

2024年1月17日

Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)

Sniff & Bark
カナダ
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年1月18日

Thanks for your kind words! I'm really glad we were able to help :)

- Angie, Smile Team

2024年1月19日

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年1月21日

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年1月24日

I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!

Gussy Up Bow Co.
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年1月27日

Thank you so much for taking the time to leave this review! We really appreciate it! 🤩

2024年1月17日

Great communication and feedback from Lisa on figuring out this new system :)

Really appreciate it!

Progressive Nutracare
アメリカ合衆国
アプリの使用期間:2年弱
Smile.ioが返信しました 2024年1月18日

Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :)

-The Smile Team✨

2023年12月5日

Smile Rewards is loved by our customers. We set the amount of points they earn for various things : Birthday Points, redeemable for larger discounts, following us on Social Media, anything we want to inspire our customers to do in order to earn more points. Smile is super easy to use and gives points to customer purchases accurately.
I chatted today with Smile and the rep was friendly, fast, and accurate. It was so refreshing to get my questions answered without having to ask the same question multiple times while the rep went through their standard script. This time and EVERY time I have chatted with Smile, the reps have read the question posted, and respond with an answer or a question for more clarity. Smile's customer service is AAA grade.

Cosmic Connections
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2023年12月6日

Thank you for the kind words and for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛

We are so delighted to hear that your customers are loving Smile and that you have had great experiences with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

2024年1月3日

We have been using the app for a few years, and have not had any problem.
It has all the functions needed for a points royalty program.

Lanikai Bath and Body
アメリカ合衆国
アプリの使用期間:3年弱
Smile.ioが返信しました 2024年1月6日

Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂

Yours in Loyalty,

✨ The Smile Support Team

2024年1月4日

We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!

Sprouts of Bristol
イギリス
アプリの使用期間:約3年
Smile.ioが返信しました 2024年1月6日

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年1月31日

Hello,

The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

ONSET
アメリカ合衆国
アプリの使用期間:11ヶ月
Smile.ioが返信しました 2024年2月1日

Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you!

Lisa - Smile Team✨

2024年1月27日

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
アメリカ合衆国
アプリの使用期間:8ヶ月
Smile.ioが返信しました 2024年1月31日

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗