レビュー (6,090)

総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年5月31日

Cole from support really help me solve my issue

gunamuna
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年6月4日

So pleased Cole could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

2024年6月13日

I think it's a great app but the pricing, for a small business, is very steep...especially as we are in Canada where you can add a 35% increase to the number. I think the model should be a monthly fee, based on features used, not based on number of subscribers. We only use it to track points, we do not market to clients pulling any of the other loyalty levers. That being said your sales/retention team were super helpful at making this a palatable solution. Andreadana put together and offer and then, in her absence, Lynn guided me through accepting the offer. So, from a customer support standpoint, I am very satisfied.

Blue Mountain Tea Co
カナダ
アプリの使用期間:2年以上
2024年4月25日

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
カナダ
アプリの使用期間:5年以上
Smile.ioが返信しました 2024年4月26日

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年5月13日

Great customer service. I reached out about the new plan, and she walked me through it and explained how things work.

Dominique Cosmetics
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年5月14日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年4月30日

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
アメリカ合衆国
アプリの使用期間:4年以上
Smile.ioが返信しました 2024年5月2日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年5月3日

Quick help and friendly staff!

Liquid Layers and Daisy Dips Nail Co.
アメリカ合衆国
アプリの使用期間:4年弱
Smile.ioが返信しました 2024年5月6日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

2024年5月10日

We have been using Smile for over a decade. We have used them across platforms, name changes and through rough times. Best rewards platform out there. Support is awesome and spot on. Can't say enough good things about this app.

Beadsofcambay.com
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年5月12日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年4月24日

Love the app, Jade with customer service was extremely nice & helpful.

K-Carroll.com
アメリカ合衆国
アプリの使用期間:5年弱
Smile.ioが返信しました 2024年4月25日

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年4月23日

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
アメリカ合衆国
アプリの使用期間:5年弱
Smile.ioが返信しました 2024年4月25日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

2024年5月18日

Andreandana was very helpful and resolved our problem quickly, thank you so much!

DLA Cosmetics
アメリカ合衆国
アプリの使用期間:3年弱
Smile.ioが返信しました 2024年5月21日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨