Smile: Loyalty Rewards Program
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.
Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)
I downloaded Smile a few weeks ago and it has already helped generate sales. When I had a question, they're team was more than happy to jump in and help.
Thank you so much for taking the time to write a review - it's so appreciated! We're really happy to hear Smile is helping generate more sales for your business! 😄
Love it so far, easy to work with right out of the box!
Dead Easy to set-up, the customisation took less than a minute and we are up and running
Love it! Really easy to use and had customers signing in within few hours!
We have just signed up to sweet tooth app and are really looking forward to the benefits it will bring us. Check us out www.brownbottlecoffee.com
I found this app after I had started working with another rewards app. Once I found Smile I deleted the other app straight away. I love how easy the steps are to follow when setting up. Love this app!
Thanks so much for the 5-star review! 🌟
Easy to set up and a great variety of options even on the free plan. Easy to use.
Was paying a lot of money while using another rewards app. The free version of Smile does exactly the same and more, while providing great value to my customers. Will definitely look into upgrading the app as my business grows. It was very easy to switch to Smile and transfer all my customers. Experienced lovely customer service from Lynn. Very quick and helpful.
Thank you so much for your review 💖 We're so happy to hear about your experience switching over from a different app! And we agree - Lynn is amazing :)
The app is pretty great, customers seem more enticed to buy. However the plan pricing is INSANE, well for a small business. What they offer for each plan is not worth the cost. $50 to $500 A MONTH? for just a "vip program". Might be switching to a new app that is worth the cost.
Hi there, Nicole from Smile here,
Thank you for taking the time to leave us feedback. We are always looking for ways to improve and be supportive of small businesses. I hear that you are finding Smile to be too expensive, and I want to explain a bit of our pricing structure to provide some clarity.
We offer a Free plan that includes our Points and Referral programs. Small businesses are able to stay on this plan indefinitely as long as they have 200 orders a month. We made this plan with small businesses in mind, so that they can start growing with loyalty at no cost.
Our paid plans are priced based on features. This means that instead of punishing businesses for growth by basing our pricing on customer or order counts, we offer more advanced features on higher up plans. That being said, I can see how if you are looking for a specific feature, like VIP, that is only available on our Pro Plan, the pricing can look a little daunting. However, it is totally possible to run a successful loyalty program without VIP. And, we typically recommend merchants remain on lower plans, until they see enough returns from their program to justify an upgrade.
I've reached out to you via email so that we can make sure that you are successful on your current plan and help you grow your business! I've also offered a free trial of any of our paid plans.
Please let us know if you have any other questions or feedback. We are here to help!