レビュー (6,109)

総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年5月23日

The team at Smile is what made this app worth it, 100%. As a Web Designer, we all run into some bumps in the road. The communication was very easy and reassuring because you were talking to an actual person on the other side. It took a team to figure out the issue (Angie, Ezra, and Cole - you guys rock!) It was resolved and I was able to deliver the great news to my client - letting her know her site is good to go and seamless!

My Sister's Closet
アメリカ合衆国
アプリの使用期間:約1年
Smile.ioが返信しました 2024年5月25日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

2024年6月7日

The customer service is great with this app! Lisa was a big help, and super friendly and responsive.

Wildflowers
アメリカ合衆国
アプリの使用期間:約6年
Smile.ioが返信しました 2024年6月10日

Thank you for your review, we are so glad Lisa was friendly and helpful :)

2024年4月23日

With both in store Shopify POS and online sales, we love how seamless this system is. We've used it for years now and are very satisfied.

Perfectly Natural Soap
アメリカ合衆国
アプリの使用期間:5年弱
Smile.ioが返信しました 2024年4月25日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

2024年4月25日

Great company with great service. Support is quick to respond and always helpful. I love a loyalty company that respects its loyal customers. I've been with Smile for 6+ years and I'll be around for many more.

PatchPanel
カナダ
アプリの使用期間:5年以上
Smile.ioが返信しました 2024年4月26日

6 years, wow! Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team to be helpful. That's what we're here for 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年4月12日

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年4月13日

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

2024年3月19日

Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.

Wulf's Fish
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年3月20日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2024年6月4日

Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!

Mega-licious Cookie Co.
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年6月5日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年4月2日

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
オーストラリア
アプリの使用期間:4年以上
Smile.ioが返信しました 2024年4月4日

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年5月9日

Brilliant app. I've used for over a year now and it's a great way to get return custom.

Great customer service too. Angie was friendly & super helpful.

Highly recommend

My Skinfood
イギリス
アプリの使用期間:約1年
Smile.ioが返信しました 2024年5月11日

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Angie 🤩

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team

2024年6月21日

The best rewards system ever. It works great with Shopify POS and our online store linking rewards together. Customers also love its ease of use!

SH Supply LLC
アメリカ合衆国
アプリの使用期間:3ヶ月
Smile.ioが返信しました 2024年6月22日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨