Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

レビュー (6,547)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年7月12日

Lynn's customer service was great.

BIG & BELG
オランダ
アプリの使用期間:10ヶ月
Smile.ioが返信しました 2024年7月16日

Thank you for your review, we are so glad you had a good experience with Lynn :)

2024年5月20日

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
マレーシア
アプリの使用期間:3ヶ月
Smile.ioが返信しました 2024年5月24日

Thank you for your feedback. We are glad that you can see an improvement in the app!

2024年6月5日

The client service was perfect. Thank you Joana for everything , your help and your prompt replies !

Romée Paris
フランス
アプリの使用期間:3ヶ月
Smile.ioが返信しました 2024年6月7日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Joana- Smile Team✨

2024年4月12日

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年4月13日

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

2024年4月2日

Great support received from the team whenever customer loyalty points issue arise. Recently a merged shopify customer account got messed up and Ezra made sure that the account was put back in balance and made operable again

The Coffee Company
オーストラリア
アプリの使用期間:4年以上
Smile.ioが返信しました 2024年4月4日

Thanks for dropping in to leave a review! Ezra is a gem. Glad you were able to get help from him and that your issues were resolved in a timely manner 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年4月25日

Great app been using it since 2021! Also amazing and fast customer service from Hannah! She listened in and help me out.

NORDIC DISC GOLF
スウェーデン
アプリの使用期間:2年以上
Smile.ioが返信しました 2024年4月26日

Thanks so much for leaving a review! So glad to hear that Hannah was quick and you found her to be amazing. We love to hear that 🥰

Thanks for being our merchant these last 3 years! Cheers to more years to come 🥂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年3月20日

I’m a new Shopify owner and Andreandana Fitriah has been helping me get my Smile app set up. She got back to me so quickly and the set up has gone smoothly! Thanks for your help!

Ella Bella
カナダ
アプリの使用期間:5年以上
Smile.ioが返信しました 2024年3月22日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana could help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

2023年11月29日

over and over again smile exceeds my expectations of their customer service! I've requested some truly ridiculous things and every time they come through and help me out big time!
really doing the loyalty thing right.
Thanks lisa!

Sow True Seed
アメリカ合衆国
アプリの使用期間:4年弱
Smile.ioが返信しました 2023年12月2日

Wow, thank you so much for these kind words! They really inspire us to keep pushing to provide an awesome product for you 💖

We are always delighted to help.

Thank you
Smile Team ✨
The Smile team.

2024年3月14日

Bill and the Team at Smile were wonderful in listening and understanding the issue I had due to a recent change to my account that I brought to their attention. Within 48 hours they proposed a solution and implemented it with care and concern. I wish EVERY one of my vendors, software suppliers and more worked this way, the world would be a much better place with much bigger SMILEs, thats for sure! Thank you Bill & Team.

Upside Goods Co.
アメリカ合衆国
アプリの使用期間:2年以上
Smile.ioが返信しました 2024年3月16日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年6月11日

Great Customer Service by Brandon

Reef Chasers
アメリカ合衆国
アプリの使用期間:1年以上
Smile.ioが返信しました 2024年6月13日

Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖