Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

レビュー (6,551)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2016年8月9日

I'm hopeless setting up any App but apparently I have successfully set up Sweet Tooth, so that's something to be very pleased about. I will give 5 stars when I see whether or not it promotes sales.
I definitely recommend this app for ease of set up and being innovative though.

Homestead Range
ニュージーランド
アプリの使用期間:27日
編集日:2021年1月12日

tl;dr: one star less because a lot of the wording cannot be changed; other than that it's the best app for points and referrals that I know of.
We tried out a whole bunch of points and referral apps and Smile is definitively the one we liked best: it has a clean design that blends well with our shop, it's really easy to use, and customer service is quick and helpful. The processes are also much easier to comprehend for customers than with a lot of other apps.
One star less because of the many sentences and CTAs in the panel you cannot change. I asked beforehand if I could adapt all parts of the panel; this was confirmed, but it turned out that it excluded the customization of a lot of the wording :( Since we use the German version that is particularly unfortunate because some of the more prominent translations are a bit awkward. (Customer service accepted suggestions for modifications and told me they would look into it.) But also if you use the app in English, and take wording seriously as a part of your branding, that's not optimal.
I can still recommend it, it's a good app that does well what it's supposed to do.

INJU
ドイツ
アプリの使用期間:27日
Smile.ioが返信しました 2021年1月12日

Dankeschön for the kind review 🇩🇪 We appreciate both the tl;dr and detailed feedback regarding text editing on the app! While most of the text is customizable with our paid plans, it's true that not everything can be edited. We're always looking to make improvements, so thank you as well for letting our support team know specifically what we could do better 😁

2016年10月6日

So far so good. Just started using this app and it seems like it's going to work out just fine for us!

Perfume Samples And Decants
アメリカ合衆国
アプリの使用期間:26日
2016年7月14日

Really simple to use and set up, in one week we had 53 loyalty members and had issues out 7100 points. I am really impressed with the app so far just a little concerned about the prices of the plans as I start to get near to upgrading.

Woodys Free Range Farm
ニュージーランド
アプリの使用期間:26日
編集日:2015年12月10日

I have given the app 4 stars, mainly due to the CEO taking the time to help me, but have had to deduct 1 star due to feeling the pricing model needs some work between the tiers.

As a small business, the jump from $59 to $199 just so I can have the rewards link in my navigation bar left me confused due to large monetary increase for a minor adjustment. Even though I am signed up to the $59 a month tier, to have the app look the way I would like wasn't available to me despite already paying a decent monthly fee.

I would also recommend you think carefully in regards to your customer volume as the lower tier only allows 2000 users in the loyalty program. An example of this is, if you did 50 orders a week, in 40 weeks you would have no choice but to upgrade to the more expensive tier which would set you back around an extra $1600 a year, on top of the $720 for the lower tier fees.

The idea behind the loyalty program is pretty straight forward and may in-fact give you a good return and build loyalty from customers, but thought must go into the overheads of producing such a service and your margins.

Numbxtreme
イギリス
アプリの使用期間:24日
2016年9月1日

Sweet Tooth is great, very easy to setup and configure!

Pharaohs Market
アメリカ合衆国
アプリの使用期間:24日
2018年9月29日

We are still reviewing how this app delivers value for our business. I will upgrade to five stars after we gain some traction. So far we are happy and the team set us up over a video conference call.

MyKidsNuk
アメリカ合衆国
アプリの使用期間:24日
2016年7月18日

So far so good. Only just launched our first shopify site. Glad that Sweet Tooth have an easy to use app for loyalty - adds an easy to use toolset for getting more traffic / sales.

Bigbottle Nz
ニュージーランド
アプリの使用期間:23日
編集日:2018年10月11日

I am using this app to manage my rewards program. Set up is easy and the reward management is great. I am very happy with this app and highly recommend it.

Hotter Sales by DKHodder
カナダ
アプリの使用期間:23日
2023年8月11日

My website is currently being fixed, but looking forward to seeing this work in my favour, with my customers benefitting too. I’m currently playing around with the free version, before I leap into paid. Customer service from Jade has been incredible, even with me being on the free plan. Gives me a lot of confidence in the product

Emilia Hunt
イギリス
アプリの使用期間:23日