Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

レビュー (6,545)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年12月21日

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Frostbeard Studio
アメリカ合衆国
アプリの使用期間:約8年
Smile.ioが返信しました 2024年1月4日

Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

編集日:2023年12月14日

Smile is an easy to use rewards app, and they integrate with the subscription system we use. Integrates easily, which is especially useful when just starting out. Customer service (David specifically!) is really helpful and answers quickly. Would recommend, especially for small businesses.

Caffeine & Legends
アメリカ合衆国
アプリの使用期間:4年弱
Smile.ioが返信しました 2023年12月13日

Hello, Thank you so much for your feedback. I am delighted you like our app and customer service. I have reached out directly to discuss your pricing concerns and hope we can come to a solution you will be delighted with.

Best regards

David

2024年4月24日

Andreandana and Joana were really kind and helpfull when i had troubles with the app, the app is friendly and useful for customers cashbacks and loyalty, would recommend to try it out.

Beauty Box Mérida
メキシコ
アプリの使用期間:約2年
Smile.ioが返信しました 2024年4月26日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy Andreandana and Joana could help :)

Lynn - - Smile Team ✨

2024年3月19日

We have used this awesome app for several years now and have been extremely happy with it -- and the results. HIGHLY recommend!

TiScrubs
アメリカ合衆国
アプリの使用期間:5年以上
Smile.ioが返信しました 2024年3月21日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年5月31日

It is an incredibly easy-to-use app that has significantly boosted my customer loyalty and repeat purchases, with excellent customization options!

My Glow Goddess Essentials
アメリカ合衆国
アプリの使用期間:約2ヶ月
Smile.ioが返信しました 2024年6月5日

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年4月11日

Amazing app! We've been using Smile as our rewards program for a long time now. What we really appreciate most is the genuine support the Smile team provides. They're always willing to help.

Monos
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年4月13日

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年5月12日

The Smile.io app has been instrumental in enabling us to connect with and reward our customers across various platforms, including online and point-of-sale systems.

The administrative interface is user-friendly, and the support team is responsive, providing timely solutions primarily via email, which works well for us. We highly recommend this app to all businesses.

Mmmm! Singapore
シンガポール
アプリの使用期間:2ヶ月
Smile.ioが返信しました 2024年5月15日

Thank you for your review! We are so glad we've been able to help both your online and in store customers :)

2024年1月12日

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Brooklyn Haberdashery
アメリカ合衆国
アプリの使用期間:1年以上
Smile.ioが返信しました 2024年1月16日

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

2024年6月19日

CSR was quick to reply and answer my questions fully.

Mary Engelbreit
アメリカ合衆国
アプリの使用期間:約1年
Smile.ioが返信しました 2024年6月22日

Thank you for the review and 5 star rating! We really appreciate it 💛

2024年4月30日

Lisa provided great service. She was super quick, helpful and friendly!

Hunter Pet Store
アメリカ合衆国
アプリの使用期間:4年以上
Smile.ioが返信しました 2024年5月2日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨