Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

レビュー (6,537)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年12月3日

We had a problem with one of our Smile members losing her email with her coupon codes. The team helped us find a solution quickly and easily to enable her to use them and make a purchase with us.

Naran Lingerie
オーストラリア
アプリの使用期間:2年以上
Smile.ioが返信しました 2023年12月4日

Thanks so much for taking the time to leave us a review today! So glad we were able to find a solution that enabled your customer to use the discounts that she earned 🙂

Here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年2月8日

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.

Customer service has always been helpful and responsilve.

The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

Insane Labz
アメリカ合衆国
アプリの使用期間:12ヶ月
Smile.ioが返信しました 2024年2月10日

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年3月5日

Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping.

Have only had to contact support a couple of times and they've been great and extremely responsive.

Old Main Emporium
アメリカ合衆国
アプリの使用期間:約4年
2024年2月19日

great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.

Women Suits
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年2月22日

Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.

Hannah & The Smile Team

2024年7月5日

Great thankyou Lyn was super helpful!

Lakes Custom Computers
オーストラリア
アプリの使用期間:2日
Smile.ioが返信しました 2024年7月23日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

2024年2月22日

Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.

RarePlayingCards.com
カナダ
アプリの使用期間:約1年
Smile.ioが返信しました 2024年2月23日

Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年5月11日

Joana helped and answered my questions quickly and clearly! Love this app so far!

Me Time Groningen
オランダ
アプリの使用期間:1年以上
Smile.ioが返信しました 2024年5月12日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

2024年2月19日

Best rewards app ever and the support team is quick and super helpful
! Thank you Lynn for helping me out so quickly and got my problem solved.

Bella Gina Boutique
アメリカ合衆国
アプリの使用期間:5年弱
Smile.ioが返信しました 2024年2月22日

Thank you for your review - we are happy to hear Lynn was super helpful to you! Enjoy the app :)

- The Smile Team

2024年1月8日

Chat feature was very responsive and kind to people who doing know what they are doing- such as me. Thank you Brandon. This 72-year-old appreciates the support

Rolling In Dough Bakery
アメリカ合衆国
アプリの使用期間:2年弱
Smile.ioが返信しました 2024年1月10日

Thank you for taking the time to leave this review 🥰 Everyone here at Smile really appreciates it 💛

We are so delighted to hear that you had great experience with Brandon 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

2024年3月19日

Excellent customer service from Jade with updating our rewards program to ensure we can continue to bring this service to our customers. Happy to be a loyal user of Smile!

Charlie and Fox
オーストラリア
アプリの使用期間:2年以上
Smile.ioが返信しました 2024年3月21日

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ Jade & The Smile Support Team ✨