Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

レビュー (6,365)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2016年7月22日

Good App! Easy to set up and monitor.

Crooked Road Hardwoods
アメリカ合衆国
アプリの使用期間:23日
2016年9月17日

Easy to install and does not require any advanced coding. Support is great. Just ask them if you need help, and they will get back to you. Overall a great app that charges you based on number of members and not on total orders like the others.
www.advantagesupplements.com

Advantagesupplements Com
アメリカ合衆国
アプリの使用期間:23日
2016年5月5日

Just installed and it seems pretty cool. Rewards definitely appeal to me as a shopper so hopefully it will increase my sales!

Tangerine Lotus
アメリカ合衆国
アプリの使用期間:1年以上
2023年7月26日

I like this rewards programm very much, the costumer support was always very helpful. The free plan has already a lot to offer! The only thing I miss is that there can not be a individually customized and tracked referral discount code, only the option with a referral link. They already explained to me why it's not possible with the code, but I still think it would be a good option.

Lu Dynasty Cosmetics
ドイツ
アプリの使用期間:1年以上
Smile.ioが返信しました 2023年7月27日

Hi there, Nicole from the Merchant Success Team at Smile here,

Thanks for taking the time to leave a review. We are glad that you are getting a lot of value out of the Free Plan, and our support is always helpful :)

We take merchant requests very seriously, so we appreciate your feedback about the referral links. Unfortunately, giving out referral discount codes rather than referral links, would leave your store vulnerable to referral fraud and self referrals, since discount codes can be shared.

The other good thing about the links, is that it they bring customers to your website directly, which increases referral conversion, since it places shoppers right where they can order! With a discount code, this wouldn't happen. It relies on your customers to also share the website properly, which doesn't always happen.

I've reached out to you personally to offer a call where we can go over some ways to make referrals even easier for your customers, and hear any additional feedback you may have.

2017年1月31日

Perfect. Even the free version works good.

Fun2learn Com
インド
アプリの使用期間:23日
2020年6月1日

great app and really puts a smile on customers faces - great app and really puts a smile on customers faces

Aasvoël
オーストラリア
アプリの使用期間:23日
Smile.ioが返信しました 2020年6月2日

😊 That's amazing, we're so glad that you and your customers are enjoying! Thank you for your review!

2016年9月7日

I love this App. I wish they had a IOS app though

Bare Body Care
オーストラリア
アプリの使用期間:1年以上
2020年10月19日

Love it! Easy templates, easy to access and very user friendly. I have found this app very helpful for my online store and I am excited to use it within my comapny.

Maymay Grace
アメリカ合衆国
アプリの使用期間:1年以上
Smile.ioが返信しました 2020年10月21日

Thanks so much for taking the time to review, and for using Smile! 😄

編集日:2019年3月2日

There really needs to be a paid version somewhere between the free plan and the $50 plan.

We are otherwise quite pleased with Smile. It is a very intuitive rewards program that is simple for both the store owner and customer to use. The free plan has many limitations but is sufficient for our needs currently. Don't know when we will grow large enough to justify the expense of moving to the paid plan. We would gladly pay $25 per month for a paid version with a lower number of members than the $50 plan. Easily a 5-star app if this were the case.

Go Fetch! pet food
アメリカ合衆国
アプリの使用期間:1年以上
2018年7月22日

THIS APP DOES NOT WORK FOR IN-STORE REDEMPTIONS. If you are a Shopify store owner and want to find an omni-channel solution for loyalty points, do NOT use Smile. It's become a huge hassle for our team as the customer points show up as "error" when trying to redeem.

Jrink
アメリカ合衆国
アプリの使用期間:2年弱