Smile: Loyalty & Rewards

Amazing support - Jade was so helpful and helped us sort out our issues with placements. Very fast and responsive. Again spectacular support from Nicole who not only sorted our issue out but did it by making us have a good laugh too :)

Great app that allows open to simply add a reward program to one's store. Easy to customize to fit store theme. Awesome features with the free version. Definitely worth checking out and upgrading as your business grows. Thank you! Check it out at https://shopinspirus.com

I used this app and it's very cool! It's free to use and very easy! I like this app and i recomended !

So good so far, launched it yesterday and had 12 customers sign up to this, great idea and hopefully something we can start to build a very loyal customer base on. We are on the Free plan and its awesome.

Lisa was extremely helpful and resolved my issues instanly, I began the chat very confused and have now ended it feeling so much better about our rewards system! Thanks again Lisa!

Great App, will help us a lot!

Great app

www.unlimitedoutdoorproducts.com

Just started using this app and so far so good. I sm looking for a way to bring customers back to my store and create more of a community.

We are using sweet tooth on https://aussiediscreet.com.au because we needed a simpler app than some of the other more complicated loyalty apps. This is easy to setup and it is simple for the customer to understand. Aussie Discreet has found its new referral and loyalty system.

*Update on previous 4 star review

So it seems Smile has decided to pull back what they offer on the free plan and has pushed some of the basic features things to $199USD (not even the $49USD plan) which is dissapointing. I think pulling features back on a "sticky" product is a bit of a sneaky trick because business owners are unwilling to change an app that has lots of their customer data integrated into it. Adding new features to entice people to upgrade or pay is a much nicer way of doing things. My initial annoyance with the app still hasn't been fixed 6 months later and I still have customers wanting to include freebies on the order they just placed, which causes us issues and upsets customers, they need to fix it so that rewards get emailed to the customer after the order has been fulfilled. I'm going to start looking at a new rewards program, this one just isn't working well for us and causes me annoyance on a weekly basis.

Great app. would give 5 stars however, please please please can you reinstate reward customers when the financial status is shipped for shopify customers, instead of paid. It is causing lots of admin headaches in our company and upsetting customers. The issue is a customer makes a purchase then gets a reward email immediately then wants to bundle / redeem the reward with the order they just placed, we use a 3PL and don't get always get a chance to change the order and really its not generating return business, instead just costing us money and upsetting customers when we cant combine the order.