Smile: Loyalty & Rewards

Customer services responded back in less than 24 hours and were able to answer and help with all my questions and concerns. Definitely the best app for the customer reward program.

easy to use i really like this app. Thank you!

Really helpful way to get repeat customers

Awesome app. I recommend to all e-commerce businesses.

I am amazed at how easy it was to import my customers points from another Reward app. Smile's app is intuitive, a breeze to add branding and customize. Even with the POS app - my current customer's points came through. The POS interface is simple for my employees - just a single click to add the rewards to a customer's order. Truly - I am as excited as them!

Nice and easy to start, good videos explaining how everything works

I have had a really 'sweet' experience with this App.

I was trying to do a referral program tied to a subscription and I could not marry the two apps. Hendrik d'Ailly was most helpful and gave me a solution which I would never have thought about.

Cannot tell you how impressed with the prompt service too. If you are not tech savvy, like me, they will hold your hand and gently guide you. Thank you SWEET TOOTH and Henry in particular.

Great App to get the party started. Wish the FREE level had a bit more customization and more support for uniqueness but, alas- it's a starter kit for rewarding awesome customers!

I love this app! It's been so easy to use and set up. My customer's are loving how simple this is to sign up for and I love that you can adjust the points to what suits you + your business best. I've been very impressed with the amount of customization I can do (even without the paid plans!). I do plan to move to a paid plan as soon as I can up the traffic to my website because I love this app and their support team so much. If you want a way to reward your customers for helping you keep your business dreams a reality, install this app. You won't be sorry!

I have given the app 4 stars, mainly due to the CEO taking the time to help me, but have had to deduct 1 star due to feeling the pricing model needs some work between the tiers.

As a small business, the jump from $59 to $199 just so I can have the rewards link in my navigation bar left me confused due to large monetary increase for a minor adjustment. Even though I am signed up to the $59 a month tier, to have the app look the way I would like wasn't available to me despite already paying a decent monthly fee.

I would also recommend you think carefully in regards to your customer volume as the lower tier only allows 2000 users in the loyalty program. An example of this is, if you did 50 orders a week, in 40 weeks you would have no choice but to upgrade to the more expensive tier which would set you back around an extra $1600 a year, on top of the $720 for the lower tier fees.

The idea behind the loyalty program is pretty straight forward and may in-fact give you a good return and build loyalty from customers, but thought must go into the overheads of producing such a service and your margins.