Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

レビュー (6,556)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2016年8月31日

This product is awesome! Super easy to install, works right out of the box. I recommend to anybody with a store!

Beans For Bits
カナダ
アプリの使用期間:15日
編集日:2016年11月6日

Really nice app, Loving this app so far. We already got 1 new member and she accumulated points buy placing an order!

Trainingearusa
アメリカ合衆国
アプリの使用期間:15日
2016年6月13日

This website has absolutely met a MASSIVE need for our DVD distribution company. It was so simple and straight forward. We are going to recommend this to MANY other commerce shop owners! INVALUABLE and AMAZING!!! We CANNOT speak more highly of this product. SO WORH IT!!!!

Hushfilm
カナダ
アプリの使用期間:15日
2021年11月8日

Awesome that this app is free. High quality and looks not cheap. Easy to set up and everything is shown. It is exactly what we needed, a good loyalty reward system.

German Shephy Hundenahrung
ドイツ
アプリの使用期間:15日
Smile.ioが返信しました 2021年11月8日

Thank you so much for your review! Glad to hear that you're loving our app 💖

2016年9月6日

Fantastic feature to have, great app, great loyalty programmes!

aslin.myshopify.com

Aslin
ニュージーランド
アプリの使用期間:15日
2016年7月15日

AMAZING APP! Everything I needed, and not a single problem. Works Perfectly! Thanks guys!

Planet Hockey
アメリカ合衆国
アプリの使用期間:15日
2016年4月22日

Cool app with Helpful customer service

Easy Peasy Meals
カナダ
アプリの使用期間:10ヶ月
2023年6月23日

Very easy to set up the account. this makes a lot of people want to come back to your store. I highly recommend them

Shemesh customs
アメリカ合衆国
アプリの使用期間:15日
Smile.ioが返信しました 2023年6月23日

Thank you so much for your kind review 💖 Please don't hesitate to reach out if we can help with anything else!

2016年4月21日

My customers are going to love this!
lets make the world sparkle
www.sparkleandshine.dk

Sparkleandshinedk
デンマーク
アプリの使用期間:14日
2021年11月20日

Does not integrate well with POS and other channels like ebay. Can't merge accounts or delete them either. I have some customers that have as many as 7 different entries as customers all with accumulated points because they used a different method of payment. It works fine with the online store but then I'll get people messaging me on ebay saying they received an email about points, signed up and the points aren't there...because they now have two customer profiles in the system. One as a member and one as a guest and the guest account has the points. I thought by adding them as a customer at check out in store on my POS that the points would be awarded to them but nope I have to manually adjust their points. Like I said it works fine if using online store only but if you have multiple channels, good luck because it's a flawed system.

Duke's Card Shop
アメリカ合衆国
アプリの使用期間:約1年
Smile.ioが返信しました 2021年11月22日

Hey there! Thanks so much for taking the time to leave us your review & feedback - we really appreciate it!

Regarding the duplicate customer issue that you're experiencing - I can definitely see how that can be a pain.
Currently - Smile gets all customer data directly synced over from Shopify - so if Shopify creates duplicate customers based on payment method; we're unfortunately also going to be getting those duplicate customers in Smile. What I would recommend in your POS store would be to always start by collecting your customers' email addresses to associate to the order; instead of having the customer be added to the order based on payment method. This way - the points will always be tied to the customer's email address.
Regarding the existing duplicated customer profiles - I found a discussion on Shopify's community that might be helpful to you: https://community.shopify.com/c/shopify-discussions/merge-duplicate-customers/td-p/827533

I hope this helps! Please don't hesitate to reach out to help@smile.io if we can help with anything else 🙏 Take care!