Smile: Loyalty & Rewards , 5,966件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2024年2月6日

this has been great for our store, the team are always ready to help, they quickly solve any issues - highly recommended

The Brighton Beard Company
イギリス
アプリの使用期間:約4年
Smile.ioが返信しました 2024年2月7日

Thanks for leaving us a review! We appreciate it so very much and are so glad to hear you are happy with both our support and our app 🫶

- Smile Team ✨

2024年1月31日

Amazing service from Angie! I had an issue that was quite time sensitive and whilst she worked on trying to resolve it, she gave me an alternative temp solution which was really helpful! In the end the problem was fixed. Thank you Angie

Bundlee
イギリス
アプリの使用期間:12ヶ月
Smile.ioが返信しました 2024年2月2日

Thank you for your review! I'm so glad that I could help :)
Angie - Smile Team✨

2024年4月4日

We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!

Love Light Minnesota
アメリカ合衆国
アプリの使用期間:約1ヶ月
Smile.ioが返信しました 2024年4月6日

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

2024年2月7日

Jade was extremely helpful with adding the App to my checkout on Shopify. I really appreciate the support!!

Fourth and Main on Laurel
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2024年2月9日

So glad to hear Jade was able to help you with adding Smile to your checkout experience!

If you need anything else, we're happy to help 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年2月22日

Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!

Taylor Made Scrub Hats
アメリカ合衆国
アプリの使用期間:2年以上
Smile.ioが返信しました 2024年2月27日

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

2024年1月12日

We've been using Smile for about 5 years now and it's become a crucial part of our business. All the features we need from a loyalty platform, great customer service, good value and most importantly it delights our customers.

KLORIS
イギリス
アプリの使用期間:4年以上
Smile.ioが返信しました 2024年1月16日

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

2024年4月16日

I'm a new user about this app. Great service, fast response! Appreciate it:)

Birdfy
アメリカ合衆国
アプリの使用期間:9ヶ月
Smile.ioが返信しました 2024年4月18日

Thank you for your review. We are happy to hear you had a speedy response to your questions!

2024年3月19日

Setting up a loyalty program has been a big project for us to tackle for a long time. We did extensive research on the best loyalty programs for Shopify. We compared the super high offers of certain app developers and found we would pay so much each month without a complete program. We tried other loyalty apps from some lower-entry apps and had to deal with bugs, lag time, and errors.

After suffering these disappointments, we reluctantly tried Smile.io and quickly regretted not starting sooner. Smile is a breath of fresh air!

It took us over two weeks with other apps to attempt a complete setup, but NOT WITH SMILE.

When I reached out to Smile.io's team for advice on setting up our program, Brandon was a lifesaver. He swiftly took over my ticket, understood my requirements, and provided the proper guidance. His professionalism, empathy, and urgency were commendable. We had our loyalty program set up in less than 24 hours. Brandon is a true genius!

If you want to launch your program quickly and start re-engaging your customers, SMILE is the app you need. If you desire an on-brand loyalty program and want to save time and money, SMILE is the way to go.

P.S.
The results were immediate. Installing Smile.io saved our sales numbers that weekend. Customers were quick to engage, redeem, and order. If you're still reading this, you're missing out. Install the app now and start boosting your retention revenue.

NOTIQ
アメリカ合衆国
アプリの使用期間:6日
Smile.ioが返信しました 2024年3月21日

Thanks for taking the time to rate us 5 stars! So glad Brandon could help get you up and running. We really appreciate the review 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

2024年3月6日

Fantastic customer support second to none! Fast response time, so helpful and Karen went the extra mile :) 10/10 star in customer service!

Tuesday Label
ニュージーランド
アプリの使用期間:3年弱
Smile.ioが返信しました 2024年3月8日

Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))

2024年3月10日

Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..

Highness NZ
ニュージーランド
アプリの使用期間:13日
Smile.ioが返信しました 2024年3月14日

Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨