Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

レビュー (6,551)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2021年11月2日

I really love at the features 'Smile offers unfortunately you do have to pay to integrate with other apps but my customers definitely love the feature, customer Service is great and is offered to everyone not just paid members which can be very frustrating.

Beauty By Jenkins
アメリカ合衆国
アプリの使用期間:8ヶ月
Smile.ioが返信しました 2021年11月3日

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

2020年3月5日

Nice app but they REALLY need to have their own loyalty rewards template that we can use. Without it, having a rewards system is basically pointless.
Also the app doesn't allow any text button for mobile. Which means customers are expected to know an icon picture is the rewards button ( atleast on free plan)
then
as a said before, if there is no rewards template explaining the rewards customers will never use it because it was never explained. Please implement a rewards template or some sort of template explaining how rewards work. This is why sezzle is so great because it offers all kinds of branding templates making our job easier.

WIGKED WIGS
アメリカ合衆国
アプリの使用期間:8ヶ月
Smile.ioが返信しました 2020年3月6日

Hey there! Thank you for your review & feedback! We'll shoot you an email to help out 😊

2023年5月3日

This app has cost me thousands of dollars. It rewards people on top of any existing discounts in my store and there are no rules or ways to prevent it stacking. I am losing money all the time due to this. Not happy. The aesthetics are nice but they clearly don't understand retail business and how customers behave.

Salt Fly Pro
アメリカ合衆国
アプリの使用期間:7ヶ月
Smile.ioが返信しました 2023年5月4日

Thank you for your review. We really appreciate your feedback. We want to ensure that Smile benefits your store and increases engagement with your customers.

Smile coupons are not able to be combined. Unfortunately, some 3rd party apps conflict with Smile and can cause unexpected behavior, such as allowing discounts to stack. We don't recommend using these apps alongside Smile for this reason. We also have a recommended setup to help optimize your rewards program and ensure it works for your Store. We will be happy to help you adjust your program and have reached out via email.

Best regards

Smile Team

編集日:2020年7月13日

In general, this is a great loyalty program and I feel like it has definitely added value to my website. There are a few things that could improve; my customers tend to find the rewards panel confusing (I think the slider bar where they go to redeem their points really throws them off-I wish Smile would change this to make it more user-friendly!). I also did not find the start up info as helpful as I would have liked. More examples of how to set up your store and e-mails would have been awesome. That said, I will continue to use the program and recommend to others.

Lily Hill
アメリカ合衆国
アプリの使用期間:8ヶ月
Smile.ioが返信しました 2020年7月14日

Thank you for your review and feedback! We're going to be reaching out to help out more here :)

編集日:2016年9月14日

easy to install.
Shop Zevallos Handcrafted shoes.

Zevallos
アメリカ合衆国
アプリの使用期間:7ヶ月
2016年9月22日

The set up was easy but results yet to know since I switched from another app with not much success after 6 months onto it to Sweet Tooth. At this point, the only thing I wish it can be better was it can be a pop up or perhaps located more prominently within the website. Right now, it's a small rectangle with small fonts at the bottom corner when website is viewed from desktop. It's at the bottom of the screen when view from phone. Still too early to tell if it can indeed inspire more sales from my existing customers and generate more leads from referrals and new sign ups. Will update my rating in couple of months time for a fair honest review.

Nail Art Singapore
シンガポール
アプリの使用期間:7ヶ月
2019年8月20日

I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response

jgroasting.com
アメリカ合衆国
アプリの使用期間:7ヶ月
Smile.ioが返信しました 2019年8月21日

Thank you for your feedback! We've sent you an email :)

編集日:2016年8月30日

Editing this review due to recent circumstances:

Can no longer use this app due to a Javascript conflict. It is a great app, but willingness to actually fix the issue is lacking. Having to move to another provider because of it.

Gourmet Eliquid
イギリス
アプリの使用期間:7ヶ月
2021年3月10日

Cette application est vraiment TOP ! super facile à utiliser, on peut créer plusieurs manière de dépenser ses points de fidélité. Par contre, gros point négatifs pour la mise en forme je ne peux même pas ajouter "gratuitement" mon logo pour le mail envoyer automatiquement au client. et payer un abonnement tous les mois juste pour ce détails c'est clair que je ne paierais pas et resterais en gratuit.

Nature U’Mains
フランス
アプリの使用期間:6ヶ月
Smile.ioが返信しました 2021年3月10日

Bonjour, merci d'avoir partagé vos commentaires - c'est formidable d'entendre que vous appréciez le programme de points sur votre boutique :)

Et merci pour vos commentaires sur les prix. Gardez bientôt un œil sur votre boîte de réception - nous sommes toujours heureux de soutenir les petites entreprises, je suis donc convaincu que nous serons en mesure de trouver une solution pour vous.

2016年11月7日

love how easy this is to use

Berkshire Palate
アメリカ合衆国
アプリの使用期間:6ヶ月