Smile: Loyalty & Rewards , 5,966件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2021年11月2日

I really love at the features 'Smile offers unfortunately you do have to pay to integrate with other apps but my customers definitely love the feature, customer Service is great and is offered to everyone not just paid members which can be very frustrating.

Beauty By Jenkins
アメリカ合衆国
アプリの使用期間:8ヶ月
Smile.ioが返信しました 2021年11月3日

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

編集日:2020年7月13日

In general, this is a great loyalty program and I feel like it has definitely added value to my website. There are a few things that could improve; my customers tend to find the rewards panel confusing (I think the slider bar where they go to redeem their points really throws them off-I wish Smile would change this to make it more user-friendly!). I also did not find the start up info as helpful as I would have liked. More examples of how to set up your store and e-mails would have been awesome. That said, I will continue to use the program and recommend to others.

Lily Hill
アメリカ合衆国
アプリの使用期間:8ヶ月
Smile.ioが返信しました 2020年7月14日

Thank you for your review and feedback! We're going to be reaching out to help out more here :)

編集日:2016年9月14日

easy to install.
Shop Zevallos Handcrafted shoes.

Zevallos
アメリカ合衆国
アプリの使用期間:7ヶ月
2016年9月22日

The set up was easy but results yet to know since I switched from another app with not much success after 6 months onto it to Sweet Tooth. At this point, the only thing I wish it can be better was it can be a pop up or perhaps located more prominently within the website. Right now, it's a small rectangle with small fonts at the bottom corner when website is viewed from desktop. It's at the bottom of the screen when view from phone. Still too early to tell if it can indeed inspire more sales from my existing customers and generate more leads from referrals and new sign ups. Will update my rating in couple of months time for a fair honest review.

Nail Art Singapore
シンガポール
アプリの使用期間:7ヶ月
2019年8月20日

I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response

jgroasting.com
アメリカ合衆国
アプリの使用期間:7ヶ月
Smile.ioが返信しました 2019年8月21日

Thank you for your feedback! We've sent you an email :)

編集日:2016年8月30日

Editing this review due to recent circumstances:

Can no longer use this app due to a Javascript conflict. It is a great app, but willingness to actually fix the issue is lacking. Having to move to another provider because of it.

Gourmet Eliquid
イギリス
アプリの使用期間:7ヶ月
2016年11月7日

love how easy this is to use

Berkshire Palate
アメリカ合衆国
アプリの使用期間:6ヶ月
編集日:2018年7月14日

It's a very slick program, but definitely not right for my clientele. It was expensive (due to large customer database I had to be on the $600 plan) and I suspect it really is much more useful to people who are heavy on the email marketing (I'm not). I sell medical products and I think my customers saw it as too gimmicky. I have a high percentage of mobile sales and the widget was always in the way - a real problem on small screens. I reached out to my entire mailing list for feedback to see if they cared whether I kept it or not, and the only people that replied said to ditch it, that they had too many point programs to keep track of anyway. They found it too complicated to use. - I probably would have been more motivated to keep it if I could have had more options in terms of custom defined actions for point awards (beyond the fb/tw shares/likes).

The Dry Eye Shop
アメリカ合衆国
アプリの使用期間:6ヶ月
2016年10月29日

I think it is a great app, however, there were some issues with some of my customers being able to see the tab while I was still testing it out. I contacted support and communication was spotty, at best. I will continue to use the app for the time being, but I really think that there is room to grow.

Epic Penny
カナダ
アプリの使用期間:6ヶ月
2019年10月4日

I've just started using the app so not sure how it's working but I think it's a great idea to get customers referring for a reward

Modest Trends
イギリス
アプリの使用期間:6ヶ月
Smile.ioが返信しました 2019年10月4日

Thanks so much for your review! We'll send you an email to chat more :)