Smile: Loyalty & Rewards , 5,977件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2019年2月16日

Great app, easy to integrate, beyond over priced. They hold a bit of a monopoly on the market and they sure milk it.

Crumble Candle Co.
アメリカ合衆国
アプリの使用期間:約6年
Smile.ioが返信しました 2019年3月26日

Thank you for reaching out and for the valuable feedback!

2022年4月7日

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

Dinkydoo Fabrics
カナダ
アプリの使用期間:6年弱
Smile.ioが返信しました 2022年4月8日

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏

2017年1月25日

Was quite easy to set up for a first time user, hopefully will bring more customers to my store.

Cns Designs
オーストラリア
アプリの使用期間:6年弱
編集日:2017年1月21日

This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???

I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.

Sunglassshack
アメリカ合衆国
アプリの使用期間:5年以上
2016年8月5日

Super stoked to be using this app! Easy to use - can't wait to see the results!

Xo,
Wildflower

Wildflower Long Island
アメリカ合衆国
アプリの使用期間:5年以上
2016年6月20日

Love this app, easy to set up so very user friendly. Can't wait for our customers to start earning those rewards

Meindl New Zealand
ニュージーランド
アプリの使用期間:5年以上
編集日:2018年2月7日

I would recommend this app, it's easy to use, quick to set up and the video tutorials are clear to follow too. I only gave it 4 stars as its VERY expensive and it would have been nice to try ALL the features in a trial to see how they worked before spending hard earned dollars and the features on the free plan are extremely limited. Next level up is 2000 members, I'm a long way from that so would have been nice to see more incremental stages, ie 500 or 1000 members.
Worth giving it a go. :) :)

Crate Crochet
オーストラリア
アプリの使用期間:約5年
2022年3月18日

Easy to setup. Customers love it. Great chat-based customer service! ...............................

One Drop
アメリカ合衆国
アプリの使用期間:4年以上
Smile.ioが返信しました 2022年3月19日

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)

2017年2月7日

Very good service that my loyal customers have taken advantage of. I am soooo grateful for this program. I want to open a storefront someday soon and this app gives me some practice creating brand and company loyalty with my online customers. I have the free version and it's pretty customizable for what I need at this time. I'm happy with the product.

Ivys Tea Co
アメリカ合衆国
アプリの使用期間:4年以上
編集日:2024年3月26日

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
アメリカ合衆国
アプリの使用期間:4年以上
Smile.ioが返信しました 2023年2月28日

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️