Smile: Loyalty & Rewards

Seems good so far, having a difficult time editing how to earn points though.

Great rewards app, needs a few more features in the free subscription.

Fantastic App , prompt customer service when i needed it ! Integrates well with Klavigo and Shopify

Great app, easy to integrate, beyond over priced. They hold a bit of a monopoly on the market and they sure milk it.

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

David has been very informative and giving us solutions. He has been the most informative and attentive compared to other customer support reps I have spoken to in Smile

It's a bit buggy, but the response team fixes the bugs pretty quickly if you send them an email. Support is very quick and courteous and they get to work straight away. Overall, pretty happy with it, especially for the price.

Was quite easy to set up for a first time user, hopefully will bring more customers to my store.

This is very tough to review because I give the free version 5 stars. What an amazing program! Very well done and so cool but the jump to the next level after free is insane. From FREE to $60/month .... $200/month ... $400/month!!!???

I was expecting you can have the free version and after that you could perhaps just pay $60 to unlock the next level, but $60 a month!? I think the company would actual generate more profit selling 1 time upgrades over monthly plans. I just couldn't imagine spending $400 a month on this. A retailer must now sell an additional $1,000 in revenue per month just to break even on this plan and then more to turn a profit. I can't even use my own logo with the free version and I couldn't imagine spending $60/month. Great idea but for at least $720 a year just so I can have my own logo displayed I don't see the value in that.

Smile is very simple to start and implement, however, the free level will not last as long as you think and the next tier is quite a jump in price monthly. An in between or lower monthly cost would be desireable.