Smile: Loyalty & Rewards
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Fantastic app, great support and easy to use
It's so fantastic to hear that you think we're fantastic! Thanks for the kind words all around 😊
Yours in Loyalty,
✨ The Smile Support Team ✨
Hi, I have just downloaded the app for my Shopify store and was having trouble finding where to add social media links so I messaged for help. The rep was very helpful and explained where to find the links. She also disclosed about third-party validation. I sincerely appreciate the transparency & for letting me know this. Very impressed so far. Can’t wait to see how the app improves Business for me. Thank you Vicky. @littlegoddess-online.com
Thank you so much for your kind review. We really appreciate it!
Customer service is very patient and I am very satisfied
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Jade was very very helpful and helped us resolve our problem quickly!!
Thanks for leaving a review! We agree that Jade is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
App gets installed and then refreshes constantly and never works. Tried reaching out to customer service and they said they couldn't see my site as installed even after sending a screenshot. The app is not functional or user friendly.
We're so sorry to hear that you're having a less-than-ideal experience with your program launch! I believe our support team was able to resolve this quickly, regardless, I've reached out via that chat thread to ensure that things are operating as expected. Looking forward to hearing from you over there :)
Yours in loyalty,
Brandon - Manager, Live Chat
Lisa was exceptional at giving us the support we needed to get up and running smoothly. We got several different queries sorted out instantly in the same ticket and she went above and beyond to ensure we were 100% happy before the chat ended. 100/100.
Thanks so much for taking the time to leave us a review AND for the kind words about Lisa! So glad she was able to assist you and that you found her to be as amazing as we think she is too 💖
Yours in Loyalty,
✨ The Smile Support Team ✨
The help center responds quickly to my questions and explains well.
Easy to set up and the price is right!
Thank you so much for your review, we really appreciate your kind words.
Cheers
Joana 🤩
Joana was great at answering all my question and concerns. I am satisficed with her service.
Thank you for your review. We have reached out via email to see if there is anything we can improve on.
Cheers
The Smile Team
bester service dankesehr
Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶
Yours in Loyalty,
✨ Smile Team ✨