Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

レビュー (6,646)

総合評価
4.8
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年11月22日

Amazing fast service and happy with the app. Would recommend for rewards for your VIP.

Lust Minerals
オーストラリア
アプリの使用期間:4年以上
Smile.ioが返信しました 2023年11月23日

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad to hear that Smile has benefitted your business 😊

Please let us know if there is anything else we can do to support you!

Cheers,
Smile Team✨

2023年2月21日

The app is easy to use and integrates well with Shopify and Reviews.io. Whenever questions arise, the support team is quick to provide helpful thorough answers. Brandon with the Smile.io support team is great!

Play It Koi
アメリカ合衆国
アプリの使用期間:4年以上
Smile.ioが返信しました 2023年2月21日

We're so glad Brandon was able to help you out today. We think he's pretty great too! Thanks for taking the time to leave a review. We really appreciate it!

2016年12月28日

The setup was super easy! Looking forward to seeing if my customers love it as much as I do!

Fly In The Fibre
カナダ
アプリの使用期間:4年以上
2023年3月29日

Love Smile! Such an awesome app that rewards my customers without me having to do a thing. Great for customer retention! Had an issue recently with my launcher not showing points and continuously needing my customers to log in. I got in touch with the Smile team and the issue was fixed within minutes. Even got a compliment on my products which was nice!

Would highly recommend this app to anyone looking for a rewards system for their website!

Holly & Co
オーストラリア
アプリの使用期間:4年以上
Smile.ioが返信しました 2023年3月29日

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩 It was a pleasure chatting with you today (still laughing at your amazing tees, by the way 👕🐕🖕🤣) 💛💖💛

Lisa - Smile Team✨

2024年1月17日

Great rewards program app. The customer service team is really friendly and helpful. Shoutout to Jade!

UHS Hardware
アメリカ合衆国
アプリの使用期間:約4年
Smile.ioが返信しました 2024年1月18日

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

2017年4月6日

Easy to use and clear instruction!

Honey Pawpet
シンガポール
アプリの使用期間:4年以上
2022年9月7日

Easy for me to set up, a bit harder for the customers to use, but still the best I have found. Support is quick and to the point. :) I would have appreciated a more directly integrated "you have these many points, do you want to use them" rather than going through the process of exchanging points into reward vouchers and then using the code. Many of our older users find this impossibly complicated.

Martinsson King
スウェーデン
アプリの使用期間:4年以上
Smile.ioが返信しました 2022年9月7日

Thank you so much for leaving us a review! 😀 Thanks so much for this feedback, we have some exciting new upgrades for checkout in the works I have a feeling you're going to love! Stay tuned! ✨

Cheers,
Joshua - Smile Team 🧙‍♂️

2024年3月19日

We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 2 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!

Volcanica Coffee
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2024年3月21日

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

✨The Smile Team✨

編集日:2024年7月30日

We have been using Smile for a couple of years now and it has been working well for us.
Support has always been responsive and helpful when we have had questions or issues.
I would like to see the option for retailers to be able to create their own ways to earn. Such as giving double points on certain products not all. Or giving extra points for selecting Click + Collect on their order for example.
We have tiers for our customers and would love to see this push across to shopify so we don't have to manually tag our customers which can be time consuming.
Would also love to see the option for better bespoke design with the templates so it is more on brand/inline with our own look.

Overall, it does work very well.

Obus Online
オーストラリア
アプリの使用期間:4年弱
Smile.ioが返信しました 2024年2月18日

Thank you so much for taking the time to leave this review! We really appreciate it 💖

We'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)

Smile Team ✨

2020年9月25日

I use this app and it was simple and easy to set up. Customer service is amazing, and I really feel it has helped me convert more customers.

Stitch Wit
カナダ
アプリの使用期間:4年以上
Smile.ioが返信しました 2020年9月29日

Thank you so much for your 5-star review! 💖 We can't wait to watch as you grow your customer base!