Smile: Loyalty Rewards Program

Love the app, and so do our customers! Also kudos to their team for being so great to work with. Im always worried working with apps that I won't get customized support, but these guys are responsive and fast! I'm looking at you David! Thanks for the help!

We just launched our Smile rewards program and so far the experience has been outstanding. The service and support we received from Fiona, our launch coordinator, was nothing short of excellent in all regards. I can't say enough good things about her and our experience with Smile.

Great service and personal support. They will.work to cater for your needs.

Lisa was very helpful with digging into the issue I had and finding viable solutions for it. I am very grateful for her assistance!

Smile is the best customer rewards platform. They integrate with most applications and have the best support.

This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.

Great app, and good customer service. Our customers love the reward system and smile makes it easy. I was disappointed that they don't have a free plan anymore and find the app still pricey but Smile is good at what they do and it does provide a good value for our customers. The Smile team was helpful too with our concerns! Thank you :)

Awesome app and being able to edit the placement of the app helps a lot versus other apps. It works well being side by side with Facebook messenger on your landing page.

We are only 2 days into using Smile but so far what I can say is: WOW.

I really like this program. Very professional and even on the free program there are nice options. While I did figure out how to enter the points levels, I have to say this wasn't crystal clear even after reading the instructions a few times. For instance for variable and fixed discounts. And despite clearing my cache, restarting my browser, etc, I am still having trouble getting the referral message on Twitter to 'take' or to 'delete'. It might - after several hours!

But these are very small issues. Over all the program is unexpectedly quite amazing!

I agree with what many have said about pricing. If the pricing could be graduated a bit to help new businesses as they grow, then I would be glad to pay. $600 a year off the bat with a comparatively small customer base, is a chunky budget item - though the quality is worth every penny.

On balance, I highly recommend any shop owner to try this program. It is relatively easy to set up, a great way to reward long-time, loyal customers, it creates great 'brand' feeling and it is a very professional tool to help any e-store grow their customer base.

Thanks, Smile!

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Andreandana - she has been a great help. Fast reply and very attentive to help with our queries. Thanks so much, team! Stay awesome :)