Smile: Loyalty & Rewards , 5,998件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の8%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の1%は1つ星です
2023年5月3日

This app has cost me thousands of dollars. It rewards people on top of any existing discounts in my store and there are no rules or ways to prevent it stacking. I am losing money all the time due to this. Not happy. The aesthetics are nice but they clearly don't understand retail business and how customers behave.

Salt Fly Pro
アメリカ合衆国
アプリの使用期間:7ヶ月
Smile.ioが返信しました 2023年5月4日

Thank you for your review. We really appreciate your feedback. We want to ensure that Smile benefits your store and increases engagement with your customers.

Smile coupons are not able to be combined. Unfortunately, some 3rd party apps conflict with Smile and can cause unexpected behavior, such as allowing discounts to stack. We don't recommend using these apps alongside Smile for this reason. We also have a recommended setup to help optimize your rewards program and ensure it works for your Store. We will be happy to help you adjust your program and have reached out via email.

Best regards

Smile Team

編集日:2016年9月14日

easy to install.
Shop Zevallos Handcrafted shoes.

Zevallos
アメリカ合衆国
アプリの使用期間:7ヶ月
2016年9月22日

The set up was easy but results yet to know since I switched from another app with not much success after 6 months onto it to Sweet Tooth. At this point, the only thing I wish it can be better was it can be a pop up or perhaps located more prominently within the website. Right now, it's a small rectangle with small fonts at the bottom corner when website is viewed from desktop. It's at the bottom of the screen when view from phone. Still too early to tell if it can indeed inspire more sales from my existing customers and generate more leads from referrals and new sign ups. Will update my rating in couple of months time for a fair honest review.

Nail Art Singapore
シンガポール
アプリの使用期間:7ヶ月
2019年8月20日

I would like to set up a page explaining the smile program but there is nothing. It doesn't;t have a place for this and no response

jgroasting.com
アメリカ合衆国
アプリの使用期間:7ヶ月
Smile.ioが返信しました 2019年8月21日

Thank you for your feedback! We've sent you an email :)

編集日:2016年8月30日

Editing this review due to recent circumstances:

Can no longer use this app due to a Javascript conflict. It is a great app, but willingness to actually fix the issue is lacking. Having to move to another provider because of it.

Gourmet Eliquid
イギリス
アプリの使用期間:7ヶ月
2016年11月7日

love how easy this is to use

Berkshire Palate
アメリカ合衆国
アプリの使用期間:6ヶ月
編集日:2018年7月14日

It's a very slick program, but definitely not right for my clientele. It was expensive (due to large customer database I had to be on the $600 plan) and I suspect it really is much more useful to people who are heavy on the email marketing (I'm not). I sell medical products and I think my customers saw it as too gimmicky. I have a high percentage of mobile sales and the widget was always in the way - a real problem on small screens. I reached out to my entire mailing list for feedback to see if they cared whether I kept it or not, and the only people that replied said to ditch it, that they had too many point programs to keep track of anyway. They found it too complicated to use. - I probably would have been more motivated to keep it if I could have had more options in terms of custom defined actions for point awards (beyond the fb/tw shares/likes).

The Dry Eye Shop
アメリカ合衆国
アプリの使用期間:6ヶ月
2016年10月29日

I think it is a great app, however, there were some issues with some of my customers being able to see the tab while I was still testing it out. I contacted support and communication was spotty, at best. I will continue to use the app for the time being, but I really think that there is room to grow.

Epic Penny
カナダ
アプリの使用期間:6ヶ月
2019年10月4日

I've just started using the app so not sure how it's working but I think it's a great idea to get customers referring for a reward

Modest Trends
イギリス
アプリの使用期間:6ヶ月
Smile.ioが返信しました 2019年10月4日

Thanks so much for your review! We'll send you an email to chat more :)

2021年3月10日

Cette application est vraiment TOP ! super facile à utiliser, on peut créer plusieurs manière de dépenser ses points de fidélité. Par contre, gros point négatifs pour la mise en forme je ne peux même pas ajouter "gratuitement" mon logo pour le mail envoyer automatiquement au client. et payer un abonnement tous les mois juste pour ce détails c'est clair que je ne paierais pas et resterais en gratuit.

Nature U’Mains
フランス
アプリの使用期間:6ヶ月
Smile.ioが返信しました 2021年3月10日

Bonjour, merci d'avoir partagé vos commentaires - c'est formidable d'entendre que vous appréciez le programme de points sur votre boutique :)

Et merci pour vos commentaires sur les prix. Gardez bientôt un œil sur votre boîte de réception - nous sommes toujours heureux de soutenir les petites entreprises, je suis donc convaincu que nous serons en mesure de trouver une solution pour vous.