Smile ポイント・ロイヤルティプログラム

Smile ポイント・ロイヤルティプログラム

レビュー (4,258)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の6%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2026年5月19日

I have been using this app for 9 years and I am extremely happy with it. On the very rare occasions I had to reach for support, the response was quick and effective. Thank you to Cole and Lisa for helping me out with my last request. Umberto - absolute360.co.uk

ABSOLUTE360®
イギリス
アプリの使用期間:9年以上
Smile.ioが返信しました 2026年5月21日

Hi Umberto,

Nine years, that's amazing! We're genuinely thrilled to have been part of your loyalty journey for so long. It means the world that you've stuck with us, and it's wonderful to hear that Cole and Lisa could help sort things out quickly when you needed them.

Thanks so much for the kind words, Umberto. Here's to many more years of rewarding your customers!

The Smile.io Team ✨

2026年5月15日

Love Smile's loyalty program to give our customers rewards points. I want to give a shout out to Lisa from their support team! They always go above and beyond with their support and Lisa has helped me a few times get things figured out. Even so far as to put together a detailed macro for us to send customers regarding how to redeem their rewards. She truly went above and beyond and I appreciate her assistance, knowledge, and positive vibe so much!

JUST WATER
アメリカ合衆国
アプリの使用期間:約7年
Smile.ioが返信しました 2026年5月15日

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2026年5月6日

Alex and the Smile team are always quick to answer, helpful, and knowledgeable about my questions or concerns. I have used Smile for years on my website and I love how easy it is for my customers to redeem their rewards.

Ellie and Mac
アメリカ合衆国
アプリの使用期間:5年以上
Smile.ioが返信しました 2026年5月11日

Thank you for the kind feedback - and for being loyal to Smile for FIVE years! It's been amazing following Eillie & Mac's journey on Shopify.

2026年5月7日

We’ve been using Smile for our Shopify store’s rewards program, and it’s honestly been one of the easiest apps we’ve added to our site. Setup was simple, everything integrated smoothly, and our customers started using the points system right away. Customers get excited about earning points and redeeming rewards, and we’ve definitely noticed more returning shoppers since launching it.

American Fighter
アメリカ合衆国
アプリの使用期間:4年以上
Smile.ioが返信しました 2026年5月11日

Thank you so much for the kind words! Hearing that Smile was one of the easiest apps to add to your store is exactly what we love to hear, and knowing your customers jumped into earning and redeeming points right away is the icing on the cake.

Seeing more returning shoppers since launch? That's the whole goal, and it sounds like your program is off to a fantastic start. We're cheering you on and excited to see where it goes from here.

Thanks again,

Alex & the Smile.io Team

2026年4月22日

Smile offers a fairly comprehensive loyalty system that meets most of our requirements. However, some details still need improvement, such as setting the number of rewards that can be redeemed for points to prevent the number of rewards from exceeding the expected amount.

Elitech Technology, Inc.
アメリカ合衆国
アプリの使用期間:5年弱
Smile.ioが返信しました 2026年4月27日

Thank you so much for your thoughtful feedback! 💛 We're glad to hear that Smile is meeting most of your loyalty program needs. We also really appreciate your suggestion around reward redemption limits, that’s valuable insight, and we’ll be sure to share it with our team. Thanks again for taking the time to share your experience! 😊

- Smile.io Team ✨

2026年5月8日

We’ve had a great experience using Smile.io for our rewards program. The integration with Shopify was very easy and seamless, and our customers absolutely love earning rewards points.

One of the best parts of Smile.io is their customer service. Every time we needed assistance, their team was always responsive, friendly, and willing to help us find a solution quickly.

The only feature we wish was available for all Shopify stores is the ability for customers to redeem points directly at checkout, since currently this is limited to Shopify Plus stores. Other than that, we are very happy with the app and highly recommend it.

Cuddle Decor
アメリカ合衆国
アプリの使用期間:約3年
Smile.ioが返信しました 2026年5月11日

Hi there,

Thank you so much for the thoughtful review! It's wonderful to hear that the Shopify integration felt seamless and that your customers are loving the rewards experience. That's exactly the kind of thing that keeps us motivated over here.

We're also really glad our support team has been able to help when you've needed us. They'll be so happy to hear the shout-out!

And thank you for the honest feedback about points redemption at checkout. Although it is a a Shopify plan limitation, it's definitely on our radar and something we're actively looking into. We really appreciate you flagging it!

Thanks again for the kind words and the recommendation. We're lucky to have you with us!

Alex & the Smile.io Team

2026年5月19日

This service gets straight to the point and helps us get exactly what we need for our online store. Additionally, Hannah, Analisa, and Shelby in customer service were all very quick in providing help and customized services when our company needed them. Thanks to their efforts, we are one step closer to reaching one of our goals.

Puerto Rico Coffee Hub
アメリカ合衆国
アプリの使用期間:2年以上
Smile.ioが返信しました 2026年5月21日

Hey Puerto Rico Coffee Hub!

Thank you so much for this amazing review! It's so great to hear that Smile.io has been working well for your store over the past two years. We're especially thrilled that Hannah, Analisa, and Shelby were able to jump in and help you, hat's exactly the kind of partnership we love to build with our merchants.

It's wonderful to know we're helping you get closer to your goals!

The Smile.io Team ☕

2026年5月12日

Worked with Shelby today to get things humming along even better... Loving this app and how it works.

More importantly, my customers are loving it too.

Easy to implement, Easy to use, and it can grow with you as your business grows.

Traveling Bags
アメリカ合衆国
アプリの使用期間:2年以上
Smile.ioが返信しました 2026年5月13日

Hi Traveling Bags,

What a wonderful review to wake up to. Thank you! Shelby will be so happy to hear they helped get things humming along for you. It means a lot to hear that both you and your customers are loving the experience.

That's exactly what we hope for: something that's easy to launch, easy to manage, and ready to grow alongside your business. Thanks for being part of the Smile community!

The Smile.io Team

2026年4月8日

Trabajamos con Smile, desde el 2022, y la verdad es una aplicación muy fácil de utilizar y sacarle provecho. Si algo se atora, e. equipo de servicio al cliente, te solucionan muy rápido.

We've been working with Smile since 2022, and it's truly a very easy app to use and get the most out of. If anything gets stuck, their customer service team resolves it very quickly.

SkinLoversMX
メキシコ
アプリの使用期間:4年以上
Smile.ioが返信しました 2026年4月11日

Thank you for your review and feedback — we really appreciate it 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

2026年4月17日

Smile.io has been terrific. Their support team, Lynn & Shelby have been so great and helped me clean out thousands of discount codes and identified a problematic email issue I would have never caught on my own. I'm really impressed with the level of hands-on help. I highly recommend them.

Precision Lab Works
アメリカ合衆国
アプリの使用期間:3年以上
Smile.ioが返信しました 2026年4月19日

Thank you so much for this amazing review! 💛 We're thrilled to hear that Lynn and Shelby were able to support you so thoroughly, from cleaning up discount codes to identifying that tricky email issue. It means a lot to know our hands-on approach made a difference. We truly appreciate your recommendation! 😊

- Smile.io Team ✨