Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (3.962)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
17 juni 2024

Lynne quickly answered my query and explained things so easily. Loved the visual aids! Now I can create coupons confidently.

Pitter Patter
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 22 juni 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

11 april 2024

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 13 april 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

15 januari 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 17 januari 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

22 november 2023

Great support, thanks for your quick help Lisa

Red Rose Tea
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 25 november 2023

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

Bewerkt 6 oktober 2021

Great customer service! awesome! It seems to be user friendly. I would suggest allowing customers to send emails out with referral reminders and also adding a Pinterest options for actions!

Headbands of Hope
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 6 oktober 2021

Thank you so much for your review and feedback! We'll definitely pass those along to our product team - great ideas! 💖
We're so glad to hear that you're loving our app and customer service!

27 juni 2018

This is a very good app.I love it !

Lanzonia
China
Ongeveer 3 jaar gebruiken de app
Bewerkt 31 mei 2021

I came across an issue regarding a customer not receiving their rewards points accordingly, and the rep Tess provided me with a very detailed response and helped with troubleshooting the issue efficiently! The issue turned out to be due to the customer and not the app itself! Thank you so much for your support!

OnceMoreWithLove
Canada
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 31 mei 2021

Tess is rock star! We are so lucky to have her in our team and so happy to hear that the issue was resolved quickly. We're always here to support you!

Bewerkt 5 maart 2025

Smile support team members are always so helpful! I asked for the data& stat info and he found it right away :)

ohora usa
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 20 oktober 2023

Thanks so much for taking the time to leave this review! We are so glad that you had a great experience with David! Please don't hesitate to let us know if there is anything else we can help you with 😊

✨ The Smile Team

11 maart 2022

We've been with SMILE for as long as we can remember! Super great app + Excellent customer service!

LING Skincare
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 14 maart 2022

Thank you SO much for your lovely review 💖 We're so flattered 😭
Please don't hesitate to reach out to us whenever if we can help with anything at all!

Bewerkt 12 mei 2022

Jade and Joshua have been great. We had an issue and he has helped sort out a plan for us to make this work better for our customers

Poppy's Picnic
Verenigd Koninkrijk
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 20 april 2022

It was a pleasure helping today! Thanks so much for taking the time to leave a review :) -Jade <3