Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensies (6.537)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
7 november 2016

have not had a chance to even test run before I had to right a review empressglowco.com

Empressglow Co
Verenigde Staten
2 dagen gebruiken de app
28 september 2020

It was quite easy to implement this app and to import the existing customers. However, the followup to additional questions regarding how customers were coded as guests, as well as additional questions were not answered. One question was answered partially after more prompting and the remaining questions remain unanswered. I left messages both via email and via the messaging app. Their telephone number on site does not work.

Mmē.
Verenigde Staten
1 dag gebruiken de app
Smile.io heeft geantwoord 29 september 2020

Hey there! Thank you so much for your review and feedback! We've sent over an email to help out here! :)

21 april 2017

Seems good. however just started to use.

Mesheal Lynn Online Boutique
Verenigde Staten
1 dag gebruiken de app
27 september 2016

Nice but not for $59 per month

Hiteck Hobby
Verenigde Staten
Ongeveer 24 uur gebruiken de app
Bewerkt 15 september 2018

tienen un error en compartir en facebook ( no lo comparti y aun asi me dio los puntos) :C la idea es buena pero tiene fallas la app

Bluendig
Mexico
Ongeveer 4 uur gebruiken de app
22 november 2020

This needs a lot of work. I love what you guys have done to make set up simple from an admin's perspective, but the customer experience is horrible. I want to be able to tell customers about the referral program directly and redirect them to a page to sign up. Right now everything is crammed in that widget, and it's very confusing as to how to get more details about any of the programs. After signing up, there are no directions on what to do as a follow up action. This is also not embedded into shopify at all, the customer has no idea before or after the checkout that they are accruing points or what they are worth. This needs a lot of work! Overall, this had a very low conversion rate, so we're moving to something else.

Supply Hawk
Verenigde Staten
Ongeveer 3 uur gebruiken de app
Smile.io heeft geantwoord 25 november 2020

Hello there! Thank you so much for your candid review and feedback! This is so helpful for our product team to make improvements to the product. Thank you very much for this!

8 mei 2019

It will wonderful to have a review section for a free package. if it had, I would have given smile i.o a 5 star

thekrieit
Singapore
Ongeveer 2 uur gebruiken de app
Smile.io heeft geantwoord 8 mei 2019

Thanks for the feedback! We'll be in touch via email to discuss some options :)

8 oktober 2016

Its ok!
Who knows, only just beginning..

Ila And Lane
Verenigd Koninkrijk
Ongeveer 2 uur gebruiken de app
19 februari 2017

it's an easy set up except for code retrieval

In Ur Closet
Verenigde Staten
Ongeveer een uur gebruiken de app
28 januari 2021

Nice app! Unfortunately you can choose only 1 language. Doesn't work for stores with more than one language.

À LA MODE
Spanje
Ongeveer een uur gebruiken de app
Smile.io heeft geantwoord 29 januari 2021

Bonjour! Thank you so much for taking the time to write this review. We really appreciate the feedback about the need to support multiple languages on a single store. While we do support translations to a single language (English, French, German, Spanish, & Portuguese), multi-language support is something we'll definitely consider for future updates to Smile 😊