Smile: Loyalty Rewards Program
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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I am just getting started with this app but it is pretty easy and when I had a question the live chat option is great. Jade answered my question quickly.
Thank you for the lovely review 😄 We're glad that Jade was able to help you so quickly! We'll let her know you appreciated her time 💕
So far every time we contact customer service for questions, the agents have been super helpful. Jade was the most recent agent who helped, she was able to look into a customers account and help us give them their points back. The help is always prompt, and easy to understand.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
We are still on the FREE version and not only is the app itself quality, but the support is fantastic! We are looking forward to joining as paid members as we grow, but even FREE this is great! Strongly recommend this app! A+
Thank you for taking the time to leave your kind review. I am so happy to hear that you are loving Smile ❤️ - Jade & The Smile Team
customer service is incredible so helpful and patient for IT eejits like me x
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Jade was quick to respond to my inquiry and helped me with my issue. She was courteous and prompt. Excellent customer service.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩
Don't hesitate to reach out if you have any questions! We're always here when you need us 💖
- Smile Team ✨
A wonderful and very powerful app, with great and creative options for our clients. The Smile customer support team is brilliant, very kind and human, they always go above and beyond to offer us a good and quick solution to any issue. We will use Smile for a long time, thank you for all your hard work!.
We appreciate you taking the time to leave a review! Thank you so much. we are glad you are enjoying Smile and found our support helpful. Let us know if there is anything else we can do for you :)
Hannah was very helpful. She managed to show me all the steps to getting my customer emails correct.
We appreciate your kind words! We also think Hannah is super awesome. Let us know if there is anything else we can help you with :)
I have been using Smile: Loyalty & Rewards App for my Shopify store for a few months now and I have been very satisfied. My customers love earning points, and they love redeeming those points even more! Smile was easy to set up and when I needed help, the customer support team was quick to reply and super helpful. Currently, I am using the free app, but I will probably upgrade soon to take advantage of some additional features, such as integrations and customizable email messages.
Thanks for leaving a review! We are glad that you find Smile easy to set up :)
Let us know if there is anything we can do for you!
Smile Team ✨
Firstly, I've never had such excellent customer service. Always there when we needed some assistance.
I find this loyalty system hard to set up and the help on the chat was not that helpful/it took a long time for the team to come back but David jumped to the rescue and set up a call which we were really impressed with and his support was very helpful
Thank you so much for taking the time to leave this review! We really appreciate it 💖 So happy to hear David could help :)
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨