Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (6.667)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 29 januari 2024

Smile Loyalty Rewards has wonderful customer service and we love partnering with them. We are very pleased with the app and support we receive. Thank you!

The POWER of Elderberries
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 22 juni 2023

We were happy to help! Thanks so much for taking the time to leave a review. Don't hesitate to reach back out if there is anything else we can help you with!

2 december 2022

great app and good support system! Customers relate easily with it and allows for specific branding opportunities

Veronique Gabai
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 2 december 2022

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Lisa - Smile Team ✨

Bewerkt 6 oktober 2023

Update, Thank you to Smile for being flexible and working with small business.

*Like many other small businesses here, we're looking for an alternative after the huge price hike. We're not using any of the features of the highest tier plan except the points.*

The Haunted Game Cafe
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 5 oktober 2023

Thank you for taking the time to leave us your feedback. It is helpful for us to learn how we can improve for small businesses. I've reached out via email to see if we can help resolve this situation for you.

24 september 2016

We just implemented the free version to test the waters on our shop, allbabyorganics.com. Set up was a breeze and took all of 15 minutes! Time will tell, but this app looks very promising and we're expecting it to help drive traffic and customer loyalty! If it works as planned, we'll definitely consider the upgrade to 'Basic' or higher based on our experience thus far!

All Baby Organics
Verenigde Staten
Meer dan 3 jaar gebruiken de app
15 juni 2023

Generally the app functionality is good. Only a small percentage of customers actually sign up for Rewards and use it for discounts. One thing I don't like is that in the Discounts section in Shopify, it populates all of the generated discount codes. I wish there was a way to avoid that. Customer service is superb! Nicole helped me with some button display issues, and she was very responsive and informative. Thank you!

Seriously FAB®
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 15 juni 2023

Thanks for taking the time to leave us your feedback. It was great chatting with you and I'm glad we were able to help you today.

I reached out to you personally and offered a solution to keeping your discount codes organized in Shopify, as well as a program review with one of Merchant Success Managers to help you increase your program engagement.

Let us know if there is anything else we can do for you!

Nicole

6 augustus 2021

I really love this app and their quick and helpful service, thanks!!! You are great! Our customers love the loyalty program as well!

Sovol3d
Verenigde Staten
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 6 augustus 2021

Hey Annie! Thanks so much for the five-star rating! 🤗

11 mei 2024

Joana helped and answered my questions quickly and clearly! Love this app so far!

Me Time Groningen
Nederland
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 12 mei 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

14 januari 2016

Its early days for us and this app but right away its incredibly easy to use and incorporates the functionality of several different apps that we had been considering for loyalty/rewards/referral. It slots itself effortlessly into our Shopify site and looks really clean and presentable even with the Sweettooth branding visible (we are on a basic paid plan, not one of the premium paid plans).
We are just finalising the configuration process and will officially launch this weekend... We'll report back in a few weeks

Bonsai 26
Verenigd Koninkrijk
Meer dan 3 jaar gebruiken de app
22 november 2023

Great support, thanks for your quick help Lisa

Red Rose Tea
Verenigde Staten
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 25 november 2023

Thanks for taking the time to leave a review! We also think Lisa is super awesome 🤩

Don't hesitate to reach back out if there is anything else we can do for you!

25 februari 2022

La aplicacion funciona excelente, tiene muy buenas funciones y me ha generado una muy buena base de clientes fieles y ademas el soporte es increible.

Plarte
Mexico
Ongeveer 3 jaar gebruiken de app
Smile.io heeft geantwoord 26 februari 2022

Gracias por las amables palabras, realmente apreciamos que se haya tomado el tiempo para darnos una reseña. No dude en comunicarse con nosotros si necesita ayuda help@smile.io 🙌