Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (3.983)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
26 februari 2025

Very helpful customer service. Very quick to respond to questions and help you get your rewards set up.

Herb Affair
Verenigde Staten
Meer dan 7 jaar gebruiken de app
Smile.io heeft geantwoord 28 februari 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

6 maart 2025

Angie is a responsible staff as she constantly follows up with me regarding my enquiry and after following her instructions, i was able to resolve the issue successfully. Really appreciate her follow ups.

Spectrum Store
Singapore
Bijna 4 jaar gebruiken de app
Smile.io heeft geantwoord 8 maart 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

13 januari 2025

Excellent customer service, which is so rare these days!! App is super easy to use for both the shop owner as well as the customer. One thing I'd like to point out is that if your store is receiving more than 200 orders per month (which I hope it is), then it's worth the monthly fees to upgrade to the paid level. Love this app!

SALTOPIA Infused Sea Salts
Verenigde Staten
9 maanden gebruiken de app
Smile.io heeft geantwoord 15 januari 2025

Thank you for this lovely review. Our customer service team aims to please and we are so glad you found this too! We'll be here to help with any questions :)

10 juni 2025

We’re new to loyalty apps, and setting Smile up has been simple and intuitive. But what really stands out is the customer service responsive, thoughtful, and genuinely helpful. That alone makes it worth using.

CactusWarehouse
Verenigde Staten
Ongeveer 16 uur gebruiken de app
Smile.io heeft geantwoord 12 juni 2025

Thanks for taking the time to leave this review! We are glad to hear you've found the set-up process simple and enjoyed chatting with our team :)

11 februari 2025

Shelby was super great! She assisted me on something that really wanted and she was able to provide the beyond of customer service there is! Is also went out of her to way give me some extra pointers on marketing.
Simply the best!!

Trulyvisible.co
Verenigde Staten
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 12 februari 2025

Thanks so much for leaving this lovely review! And we agree about Shelby—they are indeed a superstar 💖

Please don't hesitate to reach out if you need anything else.

- Smile ...

17 februari 2025

Although I’m currently only using the free plan, the explanations for each section are clear and easy to understand. I encountered some issues during the setup, but after consulting customer support, they made adjustments for me based on my specific problem. It was really helpful and friendly!

Furnifort
Japan
Ongeveer 19 uur gebruiken de app
Smile.io heeft geantwoord 20 februari 2025

Thanks for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

3 mei 2025

Even though we haven't used the app long enough to do an in-depth review, we can confidently say that the development team's help is fantastic!

Caffè Cortese
Italië
8 maanden gebruiken de app
Smile.io heeft geantwoord 5 mei 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11 april 2025

This app is user friendly and the customer service team was very helpful and promptly addressed any questions or concerns that we had. I would recommend this app.

Lashes on Fleek, Inc.
Verenigde Staten
16 dagen gebruiken de app
Smile.io heeft geantwoord 13 april 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

8 maart 2025

Lynn helped me for a long time and helped me figure everything out I needed to know! So thankful for her hard work and dedication she never left the chat!

CLOVER
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Smile.io heeft geantwoord 11 maart 2025

So glad you think Lynn is great - we do too!

21 januari 2025

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

West Coast Mint
Verenigde Staten
11 maanden gebruiken de app
Smile.io heeft geantwoord 23 januari 2025

Thank you for leaving this lovely review! We love that you're enjoying creating a custom and on brand loyalty program for your customers :)