Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (6.612)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
13 januari 2025

Excellent customer service, which is so rare these days!! App is super easy to use for both the shop owner as well as the customer. One thing I'd like to point out is that if your store is receiving more than 200 orders per month (which I hope it is), then it's worth the monthly fees to upgrade to the paid level. Love this app!

SALTOPIA Infused Sea Salts
Verenigde Staten
9 maanden gebruiken de app
Smile.io heeft geantwoord 15 januari 2025

Thank you for this lovely review. Our customer service team aims to please and we are so glad you found this too! We'll be here to help with any questions :)

20 februari 2025

We ran into an issue after launching with Smile.io, but Shelby from their support team was absolutely fantastic. She was super friendly and incredibly helpful, quickly jumping in to sort things out for us through live chat. It was such a relief to connect with someone knowledgeable in less than 5 minutes! In a world where customer service often slips as companies grow, Smile.io really stands out. ...

Spa Order
Verenigde Staten
8 maanden gebruiken de app
Smile.io heeft geantwoord 22 februari 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

13 februari 2025

Our tickets are always resolved quickly and effortlessly! Shelby jumped in right away to help with a customer segmentation issue, making it easy for us to take action.

Harmonic Arts
Canada
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 15 februari 2025

We really appreciate your review - thanks!

Bewerkt 17 februari 2025

The customer service of the Smile.io team is such a gold standard! They have really went above and beyond to accommodate my account to really fix all my needs. Their follow up has really shown how much they care that their customers are able to use their software effectively and I would highly recommend this app! Shout out to Karen, Jade and Joana for showing how much they care.

Ex-Import USA, Inc.
Verenigde Staten
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 20 februari 2025

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help. ☺️

Smile Team ✨

28 januari 2025

Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.

Bath Sorbet
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Smile.io heeft geantwoord 30 januari 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

3 februari 2025

Easy to use, easy to adjust and our customers use the app with a "smile". I had some questions about users and customer service has been a great help. Thanks Hannah! I

Een Kleine Wereld
Nederland
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 5 februari 2025

Thank you for leaving this lovely review! We are so glad you find the app easy to use and it makes your customers smile!

3 januari 2025

utstanding Support and Customer Engagement

We’ve been using the platform for a while now, and it has been incredibly helpful in engaging more with our customers and showing them the appreciation they deserve. The ability to connect with our customers more meaningfully has made a significant impact on our overall customer relationship.

Recently, we had a concern regarding bulk points editing, and ...

Spots Garahe
Canada
6 maanden gebruiken de app
Smile.io heeft geantwoord 5 januari 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 februari 2025

An easy to use, easy to understand, and versatile loyalty program that can't be recommended enough! Joana was extremely helpful with the ton of questions I had - excellent customer service. Highly recommend!

Peper Harow
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 14 februari 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

9 januari 2025

Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.

BananaBug Designs
Verenigde Staten
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 11 januari 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

18 februari 2025

Great FREE program with lots of options as well as fairly priced paid upgrades. Quick and helpful chat support. Great integration with Shopify POS as well. Customers love that I can help keep track of and redeem their points for them when they shop in-store as well as online.

Pink Pigeon Boutique
Verenigde Staten
Bijna 4 jaar gebruiken de app