Smile Loyalty Referral Program

Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.

The Smile app is fantastic! - User friendly, and packed with incredible features and customization. The updates show that the developers are committed to improving the customer experience. We've utilized this app in our shop for a little over a year, and have seen positive ROI! We highly recommend enabling all of the apps features to maximize customer engagement.
Smile's customer support has always been responsive, helpful, and friendly - nothing short of outstanding! We highly recommend the Smile app for your customer loyalty needs!

Happy with Smile's customer service. They always come back to me quickly and offer a good solution.

We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Shelby was very patient and very helpful, directed me to exactly what I needed. Thanks Shelby!

Updated to add: Lynn was attentive to my needs and got everything sorted out quickly!

Ezra was fantastic! Super helpful, clear, and patient in guiding us through resolving an issue with our site. His instructions were spot on and easy to follow—he even highlighted exactly where the problem was and how to fix it step-by-step.

Thanks to him, we had everything up and running in no time, and the Smile app is working perfectly now. Really appreciate the quick support and professionalism. Definitely a great experience!

Thanks again, Ezra!

Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.

Great app and our customers enjoy how easy it is to collect and redeem their rewards. It's fun to customize the features. Appreciate the excellent customer service as well.

Amazing customer service! The team is quick to respond and super helpful. Shelby did a great job of helping us with our issue. Highly recommend!