Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (6.612)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 17 februari 2025

The customer service of the Smile.io team is such a gold standard! They have really went above and beyond to accommodate my account to really fix all my needs. Their follow up has really shown how much they care that their customers are able to use their software effectively and I would highly recommend this app! Shout out to Karen, Jade and Joana for showing how much they care.

Ex-Import USA, Inc.
Verenigde Staten
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 20 februari 2025

Thank you for taking the time to leave us this 5-star review! We're so glad that we could help. ☺️

Smile Team ✨

28 januari 2025

Customers love the rewards program and Smile has been a great app. Also the customer service service has been great and very helpful. Would highly recommend.

Bath Sorbet
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Smile.io heeft geantwoord 30 januari 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

3 februari 2025

Easy to use, easy to adjust and our customers use the app with a "smile". I had some questions about users and customer service has been a great help. Thanks Hannah! I

Een Kleine Wereld
Nederland
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 5 februari 2025

Thank you for leaving this lovely review! We are so glad you find the app easy to use and it makes your customers smile!

3 januari 2025

utstanding Support and Customer Engagement

We’ve been using the platform for a while now, and it has been incredibly helpful in engaging more with our customers and showing them the appreciation they deserve. The ability to connect with our customers more meaningfully has made a significant impact on our overall customer relationship.

Recently, we had a concern regarding bulk points editing, and ...

Spots Garahe
Canada
6 maanden gebruiken de app
Smile.io heeft geantwoord 5 januari 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

12 februari 2025

An easy to use, easy to understand, and versatile loyalty program that can't be recommended enough! Joana was extremely helpful with the ton of questions I had - excellent customer service. Highly recommend!

Peper Harow
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
Smile.io heeft geantwoord 14 februari 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

9 januari 2025

Just started using the app-- but customer service has been awesome! They immediately replied to my questions and walked me through what I needed to do to make the app work for my shop.

BananaBug Designs
Verenigde Staten
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 11 januari 2025

Thanks for taking the time to rate us 5 stars!

Smile Team✨

20 januari 2025

Happy with Smile's customer service. They always come back to me quickly and offer a good solution.

Nibbed Cacao
Ierland
Meer dan een jaar gebruiken de app
Smile.io heeft geantwoord 22 januari 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

30 januari 2025

Jade from customer service was so kind and prompt with a response. She not only saved me time but frustration as well. She is a keeper!!!!

Pure Placid Store
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Smile.io heeft geantwoord 1 februari 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11 februari 2025

Lisa was super helpful and very friendly. She was able to send screenshots and we figured out the issue and resolved it quickly!

Alchemy & Aura
Verenigde Staten
Bijna 3 jaar gebruiken de app
Smile.io heeft geantwoord 13 februari 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

18 februari 2025

I had a great experience with Lisa from customer service. She helped me navigate the app and solve some concerns I had. She was quick and very easy to talk to :)

Annie & Flora
Canada
Ongeveer 2 jaar gebruiken de app
Smile.io heeft geantwoord 21 februari 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂