Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Recensies (6.644)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
11 september 2024

Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.

Bare Equestrian
Australië
6 maanden gebruiken de app
Smile.io heeft geantwoord 13 september 2024

Thank you for this lovely review, we are really glad you found the support fantastic :)

21 november 2024

Not seeing much response.

Leila Jewels
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
15 augustus 2024

I run the Smile app on both my boutique and nail stores. It's a great loyalty program to have to build a solid returning customer base! Andreandana and Brandon were super helpful when I had to pause my one store for a while and relaunch the Smile app.

Apple Girl Boutique
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
Smile.io heeft geantwoord 17 augustus 2024

Thank you for your review! We are so glad Andreandana and Brandon were able to help you 💛💛💛

Bewerkt 2 januari 2025

UPDATE 01/02/2025: Definitely a must to have! Upgraded our 4 stars review to 5.

Too soon to tell if this app would work for our business given we just installed it a few days ago. Out the box during the set up process we experienced some confusion with the theme. Some of the paid features seem to have been available for the free version, but then went away after setting it all up. So that created a bit of confusion and frustration given there's no specific mention in the help pages about it. Customer service was stellar in helping us navigate this. We may change our review later on but for now this is where we stand.

by valenti® ORGANICS
Verenigde Staten
5 maanden gebruiken de app
Smile.io heeft geantwoord 28 augustus 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

Bewerkt 28 november 2024

It's very easy to use. the team was very helpful and guide me for everything I needed. I strongly recommend it

Helena
Israël
1 dag gebruiken de app
25 oktober 2024

Smooth setup and seamless execution of dispersing and redeeming points for our customers!

YoColorado
Verenigde Staten
9 dagen gebruiken de app
Smile.io heeft geantwoord 28 oktober 2024

We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.

11 september 2024

Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better

LCB REWARDS
Verenigde Staten
3 maanden gebruiken de app
Smile.io heeft geantwoord 13 september 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

Bewerkt 10 oktober 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
Verenigd Koninkrijk
4 maanden gebruiken de app
Smile.io heeft geantwoord 27 september 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

19 september 2024

Very happy with the support! They go above and beyond and are very responsive.

Capitalkidz
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Smile.io heeft geantwoord 22 september 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

13 augustus 2024

Today I received great service from Joana. She was very quick with her response time, friendly and very helpfull. We managed to fix the problem and was happy with the service. Thank you Joana

Nutrifoodz
Nederland
Bijna 5 jaar gebruiken de app
Smile.io heeft geantwoord 15 augustus 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨