Smile: Loyalty & Rewards
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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We originally got the free version of this several years ago, but never really put it to much use. Near the beginning of 2020, we decided to actually use it, and we're so glad we did! It's very easy to set up and use, and the free plan is pretty great on its own for when you're first starting out. And their custom service is great! Customers so far have been a lot more likely to come back knowing that they're getting rewarded for their purchases, and we've been able to start building a network with reviewers to refer product easily. Recently, we realised we needed to upgrade a bit from a small plan. As a small business we were a little concerned about the pricing, but customer support (shout-out to Christian!) was excellent and they helped us to navigate into a custom plan that worked the best for us.
Thanks so much for sharing your feedback 😊 We loved learning more about your store, and helping you get set up for success!
It's a good enough software for what it does, but god help you if you forget that you're being billed and ask for a refund since you stopped using the service. Totally my fault, but yeah, just a reminder that always double check your monthly charges every month so you don't have to ask for a refund and get turned down.
Hello! I've reached out to you over email to see if we can find a solution. We understand that managing a business can be a lot and we don't want you to be penalized for forgetting a subscription. Thank you for the honest feedback, I'm confident we can make something work.
I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.
Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! 💪
Cheers,
Joshua - Smile Team 🧙♂️
this app is not bad, i just wish i could do more customisation with the basic account
Great app, easy to use, does a great job integrating into the theme. Would highly recommend this app based on what is possible through the free tier.
Thanks for the review! Glad to hear you've found Smile to be amazing 🤩
Eine wirklich sehr gute und umfangreiche App, covert all unsere Ansprüche. Einziger kleiner Punkt, aber da habe ich auch keine Lösung bei den Mitbewerbern gefunden, man kann nur eine Sprache auswählen. Mit einem Mehrsprachigen Shop ist man also nicht so gut bedient.
super support, sehr nett und hilfreich.
Thank you so much for your lovely review 🥺 We're so glad that you're enjoying the app - Danke schön 💖
I'm amazed how easy this was to set up! It's beautiful and well designed, easy to use! I look forward to using this program!
Thank you for the five-star review :) Our Design team loves hearing this kind of feedback!
Fast and pleasant assistance. From a technical point of view, it's too bad that it's not yet possible to apply a minimum order value to use loyalty discounts on shopify POS orders.
Thanks for taking the time to leave your feedback. We are so glad that you have enjoyed our service, and have reached out to your personally with a nontechnical solution for how to add minimum order values on your POS system.
Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!
Hey thank you for the kind words, We think Petrit is awesome too. 😃 Best of luck with your program, we are always here if you need us!🥳
Great app. Highly recommended. The customer support team is also very good at responding at the appropriate time.
Thank you so much for the review and 5 stars! We're so happy to hear our Support team was able to help out! 😄