Smile: Loyaliteit & Beloningen
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I love the customer service. Erin was responsive and took the time to understand my concern and explain the answers to me in detail and in an understandable way. I really appreciate it.
The rewards program has been working well since we started and seems like our VIPs are enjoying it, too :)
Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊
Fijne app. Doet wat je ervan verwacht.
Goede klantenservice.
Reageert snel en met duidelijke taal.
Hartelijk dank dat u de tijd heeft genomen om deze recensie achter te laten! We waarderen het enorm 💖
Neem gerust contact met ons op als u vragen heeft.
- Smile Team ✨
Happy Lucky’s loose leaf tea is both brick & mortar and online. What drew me to you all back in 2019, when we set up with Shopify, was Smile was the only loyalty program that worked and facilitated customers to earn and redeem via both channels. We’ve been smiling ever since. And, thank you Brandon for your recent help. Much appreciated.
So pleased Brandon could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
I like that it just kinda does its thing, rewarding my collectors and buyers as they purchase paintings and prints, and allowing them to redeem rewards for gift certificates to spend in the shop. Once it is set up it doesn't need much from me! I appreciate the quick customer service help, too!
Thank you so much for your kind review <3 We really appreciate it!
Smile Rewards program is a game changer! We have been using them for over 4 years and we have never had any issues with Smile. Their customer service team goes above and beyond on any help you may need. Seriously do not hesitate to add this amazing app!
Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!
We had an issue with Smile where the birthday points weren't being added but Ezra was able to quickly and efficiently resolve this issue and keep me updated along the way.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Ezra 🤩
We have been very pleased with Smile running our Coffee Perks reward program. We have used it for over 4 years. The integrations are great as well which helps us be more productive in answering customer issues. We are getting ready to push out the referral program to drive loyalty. I recommend this app highly!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
✨The Smile Team✨
I accidentally canceled my Loyalty program and luckily they reached out and informed me. I was able to reactivate without loosing any customers. They were very quick!
Thanks for taking the time to share your feedback, it was a pleasure to help! :)
This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly!
Also Lynn was very helpful and so quick about fixing something with our billing!
Thank you for taking the time to leave a review! I'm glad we could help!
I’ve been using smile for the past 3 years. It’s a simple way to reward your loyal customers and can be used to drive sales really well. I’ve enjoyed using it to build my email list as well. Recently my store has seen huge growth and has pushed me over the starter package limit. Hanna was super helpful to help me no go over budget and keep the program running. I definitely recommend this app if you are interested in growing a loyal customer base.
Thank you for taking the time to leave this thoughtful review - we appreciate it!