Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensies (6.543)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
5 augustus 2024

Love this app and the customer service is wonderful! Andreandana is very helpful and informative. Highly recommend :)

Vita Pacifica
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Smile.io heeft geantwoord 7 augustus 2024

We do think our customer support is pretty awesome so thank you for review and we are glad you feel the same! :)

31 oktober 2024

The customer service is top notch.

PUNCHY'S
Verenigde Staten
3 maanden gebruiken de app
Smile.io heeft geantwoord 1 november 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

30 augustus 2024

Super helpful!

Muvuca Agroflorestal
Brazilië
5 maanden gebruiken de app
Smile.io heeft geantwoord 1 september 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

6 augustus 2024

I appreciate you helping me, thank you!

WJST Jet Set Skybound Store
Verenigde Staten
3 maanden gebruiken de app
Smile.io heeft geantwoord 8 augustus 2024

Thank you for your review! We are so glad Lynn was able to help you :)

17 juli 2024

Hannah's explanation is straight forward and clear. Thank you.

AlbertWines2u
Maleisië
5 maanden gebruiken de app
Smile.io heeft geantwoord 19 juli 2024

Thank you for your lovely review - I'm so glad I was able to help! -Hannah :

Bewerkt 25 juni 2024

This is a loyalty program with tremendous flexibility that is easy to set up and amend and it keeps our clients happy as a value add in a competitive landscape. As a small business, I found the monthly fees to be steep once I hit the threshold to outgrow the free plan, however the customer service team was extremely supportive, diligent and creative in finding ways to help me to maintain the program.

Blue Mountain Tea Co
Canada
Bijna 3 jaar gebruiken de app
15 augustus 2024

The app is relatively easy to navigate and the chat support was very helpful.

Jesse's Teahouse
Verenigde Staten
Ongeveer een jaar gebruiken de app
Smile.io heeft geantwoord 28 augustus 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was anything else we could help with.

Yours in Loyalty,

✨ The Smile Support Team ✨

21 juni 2024

Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy.
Thank you Lisa!

Rebel Athletic
Verenigde Staten
12 maanden gebruiken de app
Smile.io heeft geantwoord 24 juni 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

2 augustus 2024

Really helpful customer serivce!

Loxx Hair
Verenigde Staten
Bijna 2 jaar gebruiken de app
Smile.io heeft geantwoord 6 augustus 2024

Thank you for the kind words! 💛

24 juli 2024

I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!

Allison Izu
Verenigde Staten
Bijna 6 jaar gebruiken de app
Smile.io heeft geantwoord 26 juli 2024

Thank you for leaving us a review!