Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Recensies (6.549)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
15 oktober 2024

Easy to setup and customers love collecting and redeeming points.

Great and quick service provided by Hannah

KIN DOG GOODS
Indonesië
Meer dan 5 jaar gebruiken de app
Smile.io heeft geantwoord 18 oktober 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩

- Smile Team ✨

18 september 2024

The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.

Best,

Mike Brown

Brown's Top Shelf Meats
Verenigde Staten
8 maanden gebruiken de app
Smile.io heeft geantwoord 22 september 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

19 augustus 2024

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!

Vanillapup
Singapore
Ongeveer 6 jaar gebruiken de app
Smile.io heeft geantwoord 21 augustus 2024

We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :)

-Hannah & Andrea

13 november 2024

My customers love this and I've been using it for years! Special thanks for Cole Breivik for his super quick responses!

Arabic Book A Month USA
Verenigde Staten
Ongeveer 5 jaar gebruiken de app
Smile.io heeft geantwoord 15 november 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩

- Smile Team ✨

29 oktober 2024

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

OKANAGAN LIFESTYLE APPAREL
Canada
7 maanden gebruiken de app
Smile.io heeft geantwoord 31 oktober 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

1 november 2024

Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team.

Blondies Bakes
Verenigd Koninkrijk
4 maanden gebruiken de app
Smile.io heeft geantwoord 4 november 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

7 november 2024

Great app with a good range of options to reward customers for their loyalty. Super helpful customer support, Joana spent time working through different options that might work for me both now and in the future for the type of rewards I would like to offer.

Hue & Harmony
Verenigd Koninkrijk
3 maanden gebruiken de app
Smile.io heeft geantwoord 8 november 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

16 oktober 2024

Excellent customer service and prompt service for an issue i had with a Shopify issue. Very happy with the service!

Mimosa
Sri Lanka
Meer dan 3 jaar gebruiken de app
Smile.io heeft geantwoord 18 oktober 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

4 november 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
Smile.io heeft geantwoord 5 november 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

14 november 2024

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Redchurch Brewery
Verenigd Koninkrijk
Ongeveer 4 jaar gebruiken de app
Smile.io heeft geantwoord 16 november 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

- Smile Team ✨